Can't add an Outlook contacts folder to a mail merge recipients list in Word

Symptoms

When you use mail merge in Microsoft Word, you discover that you cannot add a new Microsoft Outlook contacts folder to the recipients list. Specifically, the Show this folder as an e-mail address book option may be disabled for the folder.

Cause

This behavior may occur after you synchronize a Microsoft SharePoint list with Outlook 2013.

Resolution

To resolve this issue, follow these steps:
  1. Start Outlook.
  2. Right-click the contacts folder that you want, and then click Properties.
  3. Click the Outlook Address Book tab.
  4. Select the Show this folder as an e-mail address book option.

You can now add the folder to the recipients list in a Word mail merge.
Propriétés

ID d'article : 2080498 - Dernière mise à jour : 14 févr. 2017 - Révision : 1

Microsoft Office XP Standard, Microsoft Office Word 2003, Microsoft Office Word 2007, Microsoft Word 2010, Microsoft Word 2013, Microsoft Office Outlook 2003, Microsoft Office Outlook 2007, Microsoft Outlook 2010, Microsoft Outlook 2013

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