DNS Error Adding New Zone: No Endpoints Available from Endpoint Mapper


If you install a clean Domain Name Server (DNS) database, remove and reinstall the DNS service in Microsoft Windows NT Server 4.0, and create new zones, you may receive the following error message:

No end points available from end point mapper.


This behavior can occur if the DNS service is not completely removed.


IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, completely remove and reinstall the DNS service, and then restore or create zones:

  1. Copy the DNS zone files from the \Winnt\System32\Dns folder to another folder.
  2. Remove the DNS service:
    1. In Control Panel, double-click Network.
    2. Click the Services tab.
    3. Click Microsoft DNS Server, and then click
    4. Click Yes when you are prompted to confirm the removal of DNS.
    5. Click Close.
    6. When you are prompted to restart the computer, click
  3. Remove the DNS registry keys:
    1. Start Registry Editor.
    2. Under HKEY_LOCAL_MACHINE, delete the following registry keys:

      HKEY_LOCAL_MACHINE\Software\Microsoft\DNS Administrator
    3. Under HKEY_CURRENT_USER, delete the following registry key:

      HKEY_CURRENT_USER\Software\Microsoft\DNS Administrator
  4. Quit Registry Editor.
  5. Restart the computer.
  6. Reinstall the DNS service:
    1. In Control Panel, double-click Network.
    2. Click the Services tab, and then click Add.
    3. Click Microsoft DNS Service, and then click
    4. Click Close.IMPORTANT: Do not restart the computer after you reinstall the DNS service.

  7. Reinstall the latest Windows NT 4.0 service pack.
  8. Restart the computer.
  9. If applicable, update Routing and Remote Access Server, and then reapply any hotfixes that you have added to this computer.
  10. Restore the DNS zone files to their original folder, or create fresh DNS zones.

More Information

If you unbind the Windows Internet Name Service (WINS) Client (TCP/IP) protocol from the network adapter, DNS does not function properly. For more information about DNS and WINS, see the following article in the Microsoft Knowledge Base:
183901 Microsoft DNS Server Depends on the WINS Client Binding

ID d'article : 242124 - Dernière mise à jour : 31 oct. 2006 - Révision : 1