Error message when Outlook clients synchronize an OAB with Exchange 2007: "0x80190193"


Consider the following scenario:
  • Your Offline Address Book (OAB) generation server is Microsoft Exchange Server 2007.
  • Web-based distribution is enabled.
  • You try to synchronize the OAB in Microsoft Office Outlook 2007.
In this scenario, you may receive the following error message:
Task 'e-mail address' reported error (0X80190193): 'The operation failed.'


This problem occurs if Secure Sockets Layer (SSL) is enabled in the OAB directory in Internet Information Services (IIS) Manager.


To resolve this problem, follow these steps:
  1. On the server that is running Exchange 2007 Client Access Server (CAS) and that hosts the OAB Web-based distribution point, click Start, click
    Run, and then type inetmgr.
  2. Expand Web Site, and then expand
    Default Web Site.
  3. Right-click the OAB virtual directory, and then select
  4. On the Directory Security tab, under the
    Secure Communications field, click
  5. Click to clear the Require secure channel (SSL) check box, and then click OK.
  6. At the command prompt, type

More Information

SSL is not required on the OAB virtual directory for domain-connected clients. This is because SSL is not required to download files only. This is the opposite of the default setting for the other Exchange services virtual directories.

ID d'article : 951576 - Dernière mise à jour : 9 mai 2008 - Révision : 1