Symptoms

On a computer that is running Windows Vista or Windows Server 2008, you receive the following Stop error message when you resume the system from sleep mode:

Stop 0x000000FE (00000008, 00000006, 00000001, parameter4)
BUGCODE_USB_DRIVER

Notes

  • The parameters in this Stop error message may vary, depending on the configuration of your computer. Typically, the first three parameters are 8, 6 and 1. However, the fourth parameter varies.

  • The symptoms of the Stop error may vary, depending on your computer's system failure options. For example, your computer may restart when the Stop error occurs.

Cause

This problem occurs because the USB hub port is unexpectedly disabled when the system tries to resume from sleep mode.

Resolution

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix can be applied on the following platforms:

  • Windows Vista Service Pack 1

  • Windows Vista Service Pack 2

  • Windows Server 2008

  • Windows Server 2008 Service Pack 2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The Global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the fileversion numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.6000.16xxx

    Windows Vista

    RTM

    GDR

    6.0.6000.20xxx

    Windows Vista

    RTM

    LDR

    6.0.6001.18xxx

    Windows Vista and Windows Server 2008

    SP1

    GDR

    6.0.6001.22xxx

    Windows Vista and Windows Server 2008

    SP1

    LDR

    6.0.6002.18xxx

    Windows Vista and Windows Server 2008

    SP2

    GDR

    6.0.6002.22xxx

    Windows Vista and Windows Server 2008

    SP2

    LDR

  • Service Pack 1 is integrated into the original release of Windows Server 2008.

  • The MANIFEST files (.manifest) and the MUM files (.mum)that are installed for each environment are listed separately. MUM and MANIFEST files, andthe associated security catalog (.cat) files, are critical to maintaining thestate of the updated component. The security catalog files (attributes notlisted) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6001.22527

73,216

18-Sep-2009

20:51

x86

Usbhub.sys

6.0.6001.22527

197,632

18-Sep-2009

20:51

x86

Usbccgp.sys

6.0.6002.22229

73,216

18-Sep-2009

10:17

x86

Usbhub.sys

6.0.6002.22229

197,632

18-Sep-2009

10:17

x86

Hccoin.dll

6.0.6001.22527

8,704

18-Sep-2009

23:09

x86

Hcrstco.dll

6.0.6001.22527

15,872

18-Sep-2009

23:09

x86

Usbd.sys

6.0.6001.22527

5,888

18-Sep-2009

20:50

Not Applicable

Usbehci.sys

6.0.6001.22527

39,936

18-Sep-2009

20:50

x86

Usbhub.sys

6.0.6001.22527

197,632

18-Sep-2009

20:51

x86

Usbohci.sys

6.0.6001.22527

19,968

18-Sep-2009

20:50

x86

Usbport.sys

6.0.6001.22527

227,328

18-Sep-2009

20:50

x86

Usbuhci.sys

6.0.6001.22527

23,552

18-Sep-2009

20:50

x86

Hccoin.dll

6.0.6002.22229

8,704

18-Sep-2009

10:17

x86

Hcrstco.dll

6.0.6002.22229

15,872

18-Sep-2009

10:17

x86

Usbd.sys

6.0.6002.22229

5,888

18-Sep-2009

10:17

Not Applicable

Usbehci.sys

6.0.6002.22229

39,936

18-Sep-2009

10:17

x86

Usbhub.sys

6.0.6002.22229

197,632

18-Sep-2009

10:17

x86

Usbohci.sys

6.0.6002.22229

19,968

18-Sep-2009

10:17

x86

Usbport.sys

6.0.6002.22229

227,840

18-Sep-2009

10:17

x86

Usbuhci.sys

6.0.6002.22229

23,552

18-Sep-2009

10:17

x86

For all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6001.22527

95,744

18-Sep-2009

21:58

x64

Usbhub.sys

6.0.6001.22527

274,944

18-Sep-2009

21:58

x64

Usbccgp.sys

6.0.6002.22229

95,744

18-Sep-2009

10:28

x64

Usbhub.sys

6.0.6002.22229

274,944

18-Sep-2009

10:28

x64

Hccoin.dll

6.0.6001.22527

10,752

19-Sep-2009

00:07

x64

Hcrstco.dll

6.0.6001.22527

17,920

19-Sep-2009

00:07

x64

Usbd.sys

6.0.6001.22527

7,680

18-Sep-2009

21:58

x64

Usbehci.sys

6.0.6001.22527

49,664

18-Sep-2009

21:58

x64

Usbhub.sys

6.0.6001.22527

274,944

18-Sep-2009

21:58

x64

Usbohci.sys

6.0.6001.22527

24,576

18-Sep-2009

21:58

x64

Usbport.sys

6.0.6001.22527

261,120

18-Sep-2009

21:58

x64

Usbuhci.sys

6.0.6001.22527

29,184

18-Sep-2009

21:58

x64

Hccoin.dll

6.0.6002.22229

10,752

18-Sep-2009

12:23

x64

Hcrstco.dll

6.0.6002.22229

17,920

18-Sep-2009

12:23

x64

Usbd.sys

6.0.6002.22229

7,680

18-Sep-2009

10:27

x64

Usbehci.sys

6.0.6002.22229

49,664

18-Sep-2009

10:28

x64

Usbhub.sys

6.0.6002.22229

274,944

18-Sep-2009

10:28

x64

Usbohci.sys

6.0.6002.22229

24,576

18-Sep-2009

10:28

x64

Usbport.sys

6.0.6002.22229

261,632

18-Sep-2009

10:28

x64

Usbuhci.sys

6.0.6002.22229

29,184

18-Sep-2009

10:28

x64

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Usbccgp.sys

6.0.6001.22527

208,384

18-Sep-2009

21:00

IA-64

Usbhub.sys

6.0.6001.22527

866,304

18-Sep-2009

21:01

IA-64

Usbccgp.sys

6.0.6002.22229

208,384

18-Sep-2009

10:25

IA-64

Usbhub.sys

6.0.6002.22229

866,304

18-Sep-2009

10:25

IA-64

Hccoin.dll

6.0.6001.22527

22,528

18-Sep-2009

22:58

IA-64

Hcrstco.dll

6.0.6001.22527

24,576

18-Sep-2009

22:58

IA-64

Usbd.sys

6.0.6001.22527

11,648

18-Sep-2009

21:00

Not Applicable

Usbehci.sys

6.0.6001.22527

123,392

18-Sep-2009

21:00

IA-64

Usbhub.sys

6.0.6001.22527

866,304

18-Sep-2009

21:01

IA-64

Usbohci.sys

6.0.6001.22527

59,904

18-Sep-2009

21:00

IA-64

Usbport.sys

6.0.6001.22527

650,240

18-Sep-2009

21:00

IA-64

Usbuhci.sys

6.0.6001.22527

80,896

18-Sep-2009

21:00

IA-64

Hccoin.dll

6.0.6002.22229

22,528

18-Sep-2009

12:11

IA-64

Hcrstco.dll

6.0.6002.22229

24,576

18-Sep-2009

12:11

IA-64

Usbd.sys

6.0.6002.22229

11,648

18-Sep-2009

10:24

Not Applicable

Usbehci.sys

6.0.6002.22229

123,392

18-Sep-2009

10:24

IA-64

Usbhub.sys

6.0.6002.22229

866,304

18-Sep-2009

10:25

IA-64

Usbohci.sys

6.0.6002.22229

59,904

18-Sep-2009

10:24

IA-64

Usbport.sys

6.0.6002.22229

650,752

18-Sep-2009

10:24

IA-64

Usbuhci.sys

6.0.6002.22229

80,896

18-Sep-2009

10:24

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Package_for_kb967102_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,421

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,690

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,701

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,425

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,694

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,713

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

19-Sep-2009

06:48

Not Applicable

X86_usb.inf_31bf3856ad364e35_6.0.6001.22527_none_cb736d872799d118.manifest

Not Applicable

2,644

19-Sep-2009

07:08

Not Applicable

X86_usb.inf_31bf3856ad364e35_6.0.6002.22229_none_cd5be00324be58ea.manifest

Not Applicable

2,644

19-Sep-2009

07:08

Not Applicable

X86_usbport.inf_31bf3856ad364e35_6.0.6001.22527_none_be3d66041cb51eff.manifest

Not Applicable

6,734

19-Sep-2009

07:08

Not Applicable

X86_usbport.inf_31bf3856ad364e35_6.0.6002.22229_none_c025d88019d9a6d1.manifest

Not Applicable

6,734

19-Sep-2009

07:08

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Amd64_usb.inf_31bf3856ad364e35_6.0.6001.22527_none_2792090adff7424e.manifest

Not Applicable

2,646

19-Sep-2009

07:23

Not Applicable

Amd64_usb.inf_31bf3856ad364e35_6.0.6002.22229_none_297a7b86dd1bca20.manifest

Not Applicable

2,646

19-Sep-2009

07:23

Not Applicable

Amd64_usbport.inf_31bf3856ad364e35_6.0.6001.22527_none_1a5c0187d5129035.manifest

Not Applicable

6,736

19-Sep-2009

07:23

Not Applicable

Amd64_usbport.inf_31bf3856ad364e35_6.0.6002.22229_none_1c447403d2371807.manifest

Not Applicable

6,736

19-Sep-2009

07:23

Not Applicable

Package_for_kb967102_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,429

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,702

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,711

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,433

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,706

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,723

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

19-Sep-2009

06:48

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ia64_usb.inf_31bf3856ad364e35_6.0.6001.22527_none_cb75117d2797da14.manifest

Not Applicable

2,645

19-Sep-2009

06:48

Not Applicable

Ia64_usb.inf_31bf3856ad364e35_6.0.6002.22229_none_cd5d83f924bc61e6.manifest

Not Applicable

2,645

19-Sep-2009

06:48

Not Applicable

Ia64_usbport.inf_31bf3856ad364e35_6.0.6001.22527_none_be3f09fa1cb327fb.manifest

Not Applicable

6,735

19-Sep-2009

06:48

Not Applicable

Ia64_usbport.inf_31bf3856ad364e35_6.0.6002.22229_none_c0277c7619d7afcd.manifest

Not Applicable

6,735

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,425

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,530

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,706

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,429

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,533

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,718

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,426

19-Sep-2009

06:48

Not Applicable

Package_for_kb967102_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,434

19-Sep-2009

06:48

Not Applicable

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