Contact the Disability Answer Desk
Disability Answer Desk agents provide assistance to customers with disabilities, such as people who are blind, have low vision, are deaf, or may have other impairments. We also support customers looking for help with accessibility features such as screen readers, screen magnifiers, or speech recognition commands.
If you are not a customer with a disability or you do not have a question about an accessibility feature please contact Microsoft Support at 1-800-Microsoft (642-7676).
The Disability Answer Desk number is: 1-800-936-5900
Weekday hours of operation are:
5 A.M. - 9 P.M. (Pacific Time)
Weekend hours of operations are:
6 A.M. - 3 P.M. (Pacific Time)
Our agents are also available to assist you via e-mail.