Issues associating to an organization in the Microsoft Partner Network


Follow these suggestions if you encounter an issue with the Simplified Association Process.

More Information

Basic troubleshooting steps:

If you are using Internet Explorer 11 (IE 11), please add to the compatibility view sites by following the steps below:

1. Open the Tools menu on IE.
2. Click Compatibility View settings.
3. Enter and click Add to save changes.

If you have tried the steps above and continue to experience the same issue, try deleting the temporary internet files and cookies by doing the following:

1. While on an Internet Explorer (IE) window, press Ctrl+Shift+Delete. A new window will open.
2. Make sure that Temporary Internet Files and Cookies are check marked.
3. Click Delete and close all IE windows.
4. Try to access the Simplified Association Process page.

If the previous steps do not work, you can also try the following:

1. While on an IE window, press Ctrl+Shift+P. A new InPrivate window will open.
2. Try to access the Simplified Association Process page.

For more information, see the Partner Support Community.

Note: As an alternative to the Simplified Association Process, you can also try associating from your Partner Membership Center account (


Article ID: 2964312 - Last Review: 26 Jan, 2017 - Revision: 5