Symptoms
When you do any operation on Microsoft Office PowerPoint, such as typing any text, the application crashes.
This problem occurs if you are using a MAC computer that is running Windows 7.
Resolution
Method 1 To resolve this problem, follow these steps:
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Click Start, click Control Pannel.
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Click Clock, Language, and Region, click Change keyboards or other input methods.
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Click Change keyboards
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Click Add.
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Scroll down to "English (United States)" and expand it
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Click to select the US check box.
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Click OK.
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Click OK.
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Click OK.
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Verify if PowerPoint works fine now.
More Information
When this problem occurs, you may receive error messages that resembles the following:
Application Error: Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0 Faulting module name: MSCTF.dll, version: 6.1.7600.16385, time stamp: 0x4a5bda69 Exception code: 0xc0000005 Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf0 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdaae Exception code: 0xe0000002
Or, the event viewer shows the following details:
Faulting application name: POWERPNT.EXE, version: 14.0.4754.1000, time stamp: 0x4b967cf2 Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0 Exception code: 0xc0000005 Fault offset: 0x000000000000aa7d Faulting process id: 0x1498 Faulting application start time: 0x01cb8b4cd41ee910 Faulting application path: C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE Faulting module path: C:\Windows\system32\KERNELBASE.dll Report Id: 2077adb0-f740-11df-bcb0-00236cad10a1 Detailed view + System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-11-23T20:27:44.000000000Z EventRecordID 19162 Channel Application Computer Carthage Security - EventData POWERPNT.EXE 14.0.4754.1000 4b967cf2 KERNELBASE.dll 6.1.7600.16385 4a5bdfe0 c0000005 000000000000aa7d 1498 01cb8b4cd41ee910 C:\Program Files\Microsoft Office\Office14\POWERPNT.EXE C:\Windows\system32\KERNELBASE.dll 2077adb0-f740-11df-bcb0-00236cad10a1