[SDP 3][5ee487a8-b2ed-4bc8-80ea-457f9b683c77] System Center Configuration Manager diagnostic
Article
This diagnostic package is designed to collect information used to troubleshoot most System Center 2012 Configuration Manager and Configuration Manager current branch issues.
Original product version: Microsoft System Center 2012 Configuration Manager, Configuration Manager (current branch) Original KB number: 2704781
Configuration Manager client
Description
File name
Summary of information gathered about the Configuration Manager client
{ComputerName}__CMClient_Summary.txt
Application enforcement status
{ComputerName}_CMClient_AppHistory.txt
Configuration Manager client cache information
{ComputerName}_CMClient_CacheInfo.txt
Configuration Manager client file version list
{ComputerName}_CMClient_FileVersions.txt
Configuration Manager client inventory version information
{ComputerName}_CMClient_InventoryVersions.txt
Software distribution execution history
{ComputerName}_CMClient_ExecutionHistory.txt
State Messages from CCM_StateMsg WMI class
{ComputerName}_CMClient_StateMessages.txt
Update Status from CCM_UpdateStatus WMI class
{ComputerName}_CMClient_CCMUpdateStatus.txt
Configuration Manager logs
Description
File name
SQL Server error logs
{ComputerName}_Logs_SQLError.zip
Configuration Manager client, site server, and site system logs
{ComputerName}_Logs_ConfigMgr.zip
Windows logs (CBS, Temp, WindowsUpdate, and so on) and Configuration Manager OSD-related logs (SMSTS, INF, Panther, DISM, UDI, Netsetup and so on)
{ComputerName}_Logs_Windows+OSD.zip
Configuration Manager site database
Description
File name
Summary of information gathered about the SQL Server and Configuration Manager site database.
{ComputerName}__CMServer_Summary.txt
Blocked transactions, sp_who2 output and active Snapshot transactions.
{ComputerName}_SQL_Transactions.txt
Configuration Manager maintenance tasks.
{ComputerName}_SQL_CMDBInfo.txt
Configuration Manager site control file for the current Site.
{ComputerName}_SQL_SiteControlFile.xml.txt
DRS replication troubleshooting information
{ComputerName}_SQL_DRSData.zip
List of Configuration Manager site systems and distribution points from SysResList and DistributionPoints tables.
{ComputerName}_SQL_SiteSystems.txt
Results of the configuration checks performed against the site database.
{ComputerName}_SQL_ConfigCompliance.txt
Software update point synchronization status.
{ComputerName}_SQL_SUPSync.txt
SQL Server version, security role members, and database information.
{ComputerName}_SQL_Basic.txt
Top stored procedure calls by CPU, elapsed time, and so on.
{ComputerName}_SQL_TopQueries.txt
Update servicing troubleshooting information
{ComputerName}_SQL_UpdateServicing.zip
Configuration Manager site server
Description
File name
Summary of information gathered about the Configuration Manager site server
{ComputerName}__CMServer_Summary.txt
Boundaries configured in Configuration Manager
{ComputerName}_CMServer_Boundaries.txt
Configuration Manager hierarchy information
{ComputerName}_CMServer_Hierarchy.txt
Configuration Manager site server file versions
{ComputerName}_CMServer_FileVersions.txt
Directory listing of RCM.box inbox
{ComputerName}_CMServer_RCMFileList.txt
SMS_Executive service thread status from registry
{ComputerName}_CMServer_SMSExecThreads.txt
SPN information for the site database
{ComputerName}_CMServer_SQLSPN.txt
Custom uploads
Description
File name
Compressed copy of file specified by user
{ComputerName}_filename.zip
General information
Description
File name
Summary of information gathered about the operating system
{ComputerName}__OS_Summary.txt
List of running tasks
{ComputerName}_OS_TaskList.txt
Basic system information including machine name, service pack, computer model, and processor name and speed
resultreport.xml
Environment variables
{ComputerName}_OS_EnvironmentVariables.txt
Event logs for last 14 days (Application, System, and Security)
{ComputerName}_OS_EventLogs.zip
List of installed certificates (Computer and User stores)
{ComputerName}_OS_Certificates.txt
List of installed services
{ComputerName}_OS_Services.txt
List of installed updates and hotfixes installed
{ComputerName}_Hotfixes.*
List of user rights (privileges) using showpriv.exe tool
{ComputerName}_UserRights.txt
Reboot pending flag from Windows Update, CBS, ConfigMgr client, and so on
{ComputerName}_OS_RebootPending.txt
Resultant set of Group Policies
{ComputerName}_OS_GPResult.*
System information
{ComputerName}_OS_MSInfo.nfo
SystemInfo output
{ComputerName}_OS_SysInfo.txt
WMI quota configuration and loaded providers
{ComputerName}_OS_WMIProviderConfig.txt
IIS information
Description
File name
IIS configuration information
{ComputerName}_IISConfiguration.zip
IIS logs (last 5 days)
{ComputerName}_Logs_IIS.zip
Virtual directory list and configuration
{ComputerName}_IIS_VDirInfo.txt
Networking basic information
Description
File name
Summary of networking information collected
{ComputerName}__NET_Summary.txt
Active BITS jobs
{ComputerName}_OS_BITSTransfers.txt
Basic SMB configuration information, such as output of net.exe subcommands, such as net share, net sessions, net use, net accounts, net config
{ComputerName}_OS_SMB-Info.txt
Basic TCP/IP and networking configuration information, such as TCP/IP registry key and outputs from ipconfig, netstat, nbtstat and netsh commands
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