Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Introduction

This article describes an update for Microsoft Digital Rights Management (MSDRM) clients in Windows 7, Windows 8, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, and Windows Server 2012 R2. This update helps unmanaged Microsoft Office 2010 users open content that is protected by Microsoft Rights Management service (Microsoft RMS).

This update fixes the following issues.

Issue 1

Assume that you run an application that uses MSDRM to open content that is protected by Microsoft RMS on a computer. If the computer does not meet the prerequisites, you will keep being prompted for your credentials. Additionally, this issue persists even when the user enters the correct credentials.

After the update is installed, MSDRM checks whether the computer meets the prerequisites for authentication against Microsoft RMS when the client sends activation requests. If the computer does not meet the prerequisites, MSDRM displays the following messages:

The content you are trying to open is protected with a cloud based Rights Management Service, and your client cannot consume this content as currently configured. Click on the link below to find out how to enable your client to consume this content.
http://go.microsoft.com/fwlink/?LinkID=290821

This application is configured to work with your organization's cloud based Rights Management Service, but your computer is not yet activated against your organization. In order to work with content protected between different organizations you need to activate your client first, or use a newer version of your application.
For more information, see http://go.microsoft.com/fwlink/?LinkID=316934

Issue 2

When you run an application that uses MSDRM to open content that is across tenants, the application cannot open the content.

After the update is installed, MSDRM can open the content across tenants as expected.

More Information

You must configure MSDRM clients to meet the following prerequisites in order to authenticate against Microsoft RMS:

  • A version of MSDRM is installed that supports Cryptographic Mode 2.

  • The activation URL is set in the registry when the client tries to authenticate without accessing content.

  • Sign-In Assistant is installed on the computer.

  • The federation home realm is set in the registry.

Update information

How to obtain this update

Windows Update

This update is available from Windows Update.

Microsoft Download Center

The following files are available for download from the Microsoft Download Center:

Operating system

Update

All supported x86-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows 7

Download Download the package now.

All supported x64-based versions of Windows Server 2008 R2

Download Download the package now.

All supported x86-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows 8

Download Download the package now.

All supported x64-based versions of Windows Server 2012

Download Download the package now.

All supported x86-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows 8.1

Download Download the package now.

All supported x64-based versions of Windows Server 2012 R2

Download Download the package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

  • Windows 8

  • Windows Server 2012

  • Windows 8.1

  • Windows Server 2012 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.18xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.1.7601.18187

389,120

19-Jun-2013

04:48

x86

Msdrm.dll

6.1.7601.22362

389,120

17-Jun-2013

05:01

x86

Rmactivate_ssp_isv.exe

6.1.7601.18187

508,928

19-Jun-2013

04:21

x86

Secproc_ssp_isv.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp_isv.exe

6.1.7601.22362

508,928

17-Jun-2013

04:48

x86

Secproc_ssp_isv.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate_isv.exe

6.1.7601.18187

594,944

19-Jun-2013

04:21

x86

Secproc_isv.dll

6.1.7601.18187

423,936

19-Jun-2013

04:49

x86

Rmactivate_isv.exe

6.1.7601.22362

594,944

17-Jun-2013

04:49

x86

Secproc_isv.dll

6.1.7601.22362

424,448

17-Jun-2013

05:03

x86

Rmactivate_ssp.exe

6.1.7601.18187

510,976

19-Jun-2013

04:22

x86

Secproc_ssp.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp.exe

6.1.7601.22362

510,976

17-Jun-2013

04:49

x86

Secproc_ssp.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate.exe

6.1.7601.18187

572,416

19-Jun-2013

04:21

x86

Secproc.dll

6.1.7601.18187

428,032

19-Jun-2013

04:49

x86

Rmactivate.exe

6.1.7601.22362

572,416

17-Jun-2013

04:48

x86

Secproc.dll

6.1.7601.22362

428,032

17-Jun-2013

05:02

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.1.7601.18187

526,848

19-Jun-2013

05:56

x64

Msdrm.dll

6.1.7601.22362

526,848

17-Jun-2013

05:26

x64

Rmactivate_ssp_isv.exe

6.1.7601.18187

552,960

19-Jun-2013

05:25

x64

Secproc_ssp_isv.dll

6.1.7601.18187

123,392

19-Jun-2013

05:58

x64

Rmactivate_ssp_isv.exe

6.1.7601.22362

552,960

17-Jun-2013

05:08

x64

Secproc_ssp_isv.dll

6.1.7601.22362

123,392

17-Jun-2013

05:28

x64

Rmactivate_isv.exe

6.1.7601.18187

658,432

19-Jun-2013

05:25

x64

Secproc_isv.dll

6.1.7601.18187

485,888

19-Jun-2013

05:58

x64

Rmactivate_isv.exe

6.1.7601.22362

658,432

17-Jun-2013

05:08

x64

Secproc_isv.dll

6.1.7601.22362

485,888

17-Jun-2013

05:28

x64

Rmactivate_ssp.exe

6.1.7601.18187

553,984

19-Jun-2013

05:25

x64

Secproc_ssp.dll

6.1.7601.18187

123,392

19-Jun-2013

05:58

x64

Rmactivate_ssp.exe

6.1.7601.22362

553,984

17-Jun-2013

05:08

x64

Secproc_ssp.dll

6.1.7601.22362

123,392

17-Jun-2013

05:28

x64

Rmactivate.exe

6.1.7601.18187

626,176

19-Jun-2013

05:25

x64

Secproc.dll

6.1.7601.18187

488,448

19-Jun-2013

05:58

x64

Rmactivate.exe

6.1.7601.22362

626,176

17-Jun-2013

05:08

x64

Secproc.dll

6.1.7601.22362

488,448

17-Jun-2013

05:28

x64

Msdrm.dll

6.1.7601.18187

389,120

19-Jun-2013

04:48

x86

Msdrm.dll

6.1.7601.22362

389,120

17-Jun-2013

05:01

x86

Rmactivate_ssp_isv.exe

6.1.7601.18187

508,928

19-Jun-2013

04:21

x86

Secproc_ssp_isv.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp_isv.exe

6.1.7601.22362

508,928

17-Jun-2013

04:48

x86

Secproc_ssp_isv.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate_isv.exe

6.1.7601.18187

594,944

19-Jun-2013

04:21

x86

Secproc_isv.dll

6.1.7601.18187

423,936

19-Jun-2013

04:49

x86

Rmactivate_isv.exe

6.1.7601.22362

594,944

17-Jun-2013

04:49

x86

Secproc_isv.dll

6.1.7601.22362

424,448

17-Jun-2013

05:03

x86

Rmactivate_ssp.exe

6.1.7601.18187

510,976

19-Jun-2013

04:22

x86

Secproc_ssp.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp.exe

6.1.7601.22362

510,976

17-Jun-2013

04:49

x86

Secproc_ssp.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate.exe

6.1.7601.18187

572,416

19-Jun-2013

04:21

x86

Secproc.dll

6.1.7601.18187

428,032

19-Jun-2013

04:49

x86

Rmactivate.exe

6.1.7601.22362

572,416

17-Jun-2013

04:48

x86

Secproc.dll

6.1.7601.22362

428,032

17-Jun-2013

05:02

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.1.7601.18187

956,416

19-Jun-2013

04:36

IA-64

Msdrm.dll

6.1.7601.22362

956,416

17-Jun-2013

04:34

IA-64

Rmactivate_ssp_isv.exe

6.1.7601.18187

685,568

19-Jun-2013

04:09

IA-64

Secproc_ssp_isv.dll

6.1.7601.18187

288,256

19-Jun-2013

04:38

IA-64

Rmactivate_ssp_isv.exe

6.1.7601.22362

685,568

17-Jun-2013

04:20

IA-64

Secproc_ssp_isv.dll

6.1.7601.22362

288,256

17-Jun-2013

04:35

IA-64

Rmactivate_isv.exe

6.1.7601.18187

787,456

19-Jun-2013

04:10

IA-64

Secproc_isv.dll

6.1.7601.18187

691,712

19-Jun-2013

04:38

IA-64

Rmactivate_isv.exe

6.1.7601.22362

787,456

17-Jun-2013

04:20

IA-64

Secproc_isv.dll

6.1.7601.22362

691,712

17-Jun-2013

04:35

IA-64

Rmactivate_ssp.exe

6.1.7601.18187

688,640

19-Jun-2013

04:09

IA-64

Secproc_ssp.dll

6.1.7601.18187

288,256

19-Jun-2013

04:38

IA-64

Rmactivate_ssp.exe

6.1.7601.22362

688,640

17-Jun-2013

04:20

IA-64

Secproc_ssp.dll

6.1.7601.22362

288,256

17-Jun-2013

04:35

IA-64

Rmactivate.exe

6.1.7601.18187

745,472

19-Jun-2013

04:09

IA-64

Secproc.dll

6.1.7601.18187

689,664

19-Jun-2013

04:37

IA-64

Rmactivate.exe

6.1.7601.22362

745,472

17-Jun-2013

04:20

IA-64

Secproc.dll

6.1.7601.22362

689,664

17-Jun-2013

04:35

IA-64

Msdrm.dll

6.1.7601.18187

389,120

19-Jun-2013

04:48

x86

Msdrm.dll

6.1.7601.22362

389,120

17-Jun-2013

05:01

x86

Rmactivate_ssp_isv.exe

6.1.7601.18187

508,928

19-Jun-2013

04:21

x86

Secproc_ssp_isv.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp_isv.exe

6.1.7601.22362

508,928

17-Jun-2013

04:48

x86

Secproc_ssp_isv.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate_isv.exe

6.1.7601.18187

594,944

19-Jun-2013

04:21

x86

Secproc_isv.dll

6.1.7601.18187

423,936

19-Jun-2013

04:49

x86

Rmactivate_isv.exe

6.1.7601.22362

594,944

17-Jun-2013

04:49

x86

Secproc_isv.dll

6.1.7601.22362

424,448

17-Jun-2013

05:03

x86

Rmactivate_ssp.exe

6.1.7601.18187

510,976

19-Jun-2013

04:22

x86

Secproc_ssp.dll

6.1.7601.18187

87,040

19-Jun-2013

04:49

x86

Rmactivate_ssp.exe

6.1.7601.22362

510,976

17-Jun-2013

04:49

x86

Secproc_ssp.dll

6.1.7601.22362

87,040

17-Jun-2013

05:03

x86

Rmactivate.exe

6.1.7601.18187

572,416

19-Jun-2013

04:21

x86

Secproc.dll

6.1.7601.18187

428,032

19-Jun-2013

04:49

x86

Rmactivate.exe

6.1.7601.22362

572,416

17-Jun-2013

04:48

x86

Secproc.dll

6.1.7601.22362

428,032

17-Jun-2013

05:02

x86

Windows 8 and Windows Server 2012 file information notes

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.16 xxx

    Windows 8 and Windows Server 2012

    RTM

    GDR

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.2.9200.16626

450,048

30-May-2013

00:24

x86

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

107,008

26-Jul-2012

03:20

x86

Winopcirmprotector.dll

6.2.9200.16384

103,936

26-Jul-2012

03:20

x86

Msdrm.dll

6.2.9200.20731

450,048

30-May-2013

05:13

x86

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

107,008

26-Jul-2012

03:20

x86

Winopcirmprotector.dll

6.2.9200.16384

103,936

26-Jul-2012

03:20

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.2.9200.16626

582,144

30-May-2013

00:29

x64

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

118,272

26-Jul-2012

03:07

x64

Winopcirmprotector.dll

6.2.9200.16384

112,640

26-Jul-2012

03:07

x64

Msdrm.dll

6.2.9200.20731

582,144

30-May-2013

05:53

x64

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

118,272

26-Jul-2012

03:07

x64

Winopcirmprotector.dll

6.2.9200.16384

112,640

26-Jul-2012

03:07

x64

Msdrm.dll

6.2.9200.16626

450,048

30-May-2013

00:24

x86

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

107,008

26-Jul-2012

03:20

x86

Winopcirmprotector.dll

6.2.9200.16384

103,936

26-Jul-2012

03:20

x86

Msdrm.dll

6.2.9200.20731

450,048

30-May-2013

05:13

x86

Msoirmprotector.doc

Not applicable

24,064

02-Jun-2012

14:33

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

02-Jun-2012

14:33

Not applicable

Msoirmprotector.xls

Not applicable

13,824

02-Jun-2012

14:33

Not applicable

Winmsoirmprotector.dll

6.2.9200.16384

107,008

26-Jul-2012

03:20

x86

Winopcirmprotector.dll

6.2.9200.16384

103,936

26-Jul-2012

03:20

x86

Windows 8.1 and Windows Server 2012 R2 file information notes

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.16 xxx

    Windows 8.1 and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.3.9600.16483

444,928

08-Dec-2013

23:55

x86

Msoirmprotector.doc

Not applicable

24,064

18-Jun-2013

12:36

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

18-Jun-2013

12:36

Not applicable

Msoirmprotector.xls

Not applicable

13,824

18-Jun-2013

12:36

Not applicable

Winmsoirmprotector.dll

6.3.9600.16384

110,080

22-Aug-2013

03:39

x86

Winopcirmprotector.dll

6.3.9600.16384

107,008

22-Aug-2013

03:39

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Msdrm.dll

6.3.9600.16483

570,880

09-Dec-2013

00:19

x64

Msoirmprotector.doc

Not applicable

24,064

18-Jun-2013

15:04

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

18-Jun-2013

15:04

Not applicable

Msoirmprotector.xls

Not applicable

13,824

18-Jun-2013

15:04

Not applicable

Winmsoirmprotector.dll

6.3.9600.16384

115,200

22-Aug-2013

11:03

x64

Winopcirmprotector.dll

6.3.9600.16384

110,080

22-Aug-2013

11:03

x64

Msdrm.dll

6.3.9600.16483

444,928

08-Dec-2013

23:55

x86

Msoirmprotector.doc

Not applicable

24,064

18-Jun-2013

12:36

Not applicable

Msoirmprotector.ppt

Not applicable

8,704

18-Jun-2013

12:36

Not applicable

Msoirmprotector.xls

Not applicable

13,824

18-Jun-2013

12:36

Not applicable

Winmsoirmprotector.dll

6.3.9600.16384

110,080

22-Aug-2013

03:39

x86

Winopcirmprotector.dll

6.3.9600.16384

107,008

22-Aug-2013

03:39

x86


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×