Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Cause

This issue occurs because Microsoft Skype for Business Server 2015 does not recognize the device that uses a Windows Phone 8.1 user agent string to emulate as an Android 4.0 or Apple iOS 7 device.

Resolution

To resolve this issue, install the June 2015 cumulative update 6.0.9319.55 for Skype for Business Server 2015 (Web Components Server).

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.


Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×