Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

This issue occurs when you select the RTCSrv.exe process under the Overview tab in the Resource Monitor tool in Microsoft Lync Server 2013.

When this issue occurs, the process stops running. Additionally, the event id 1000 is logged in the Application Log:

Cause

This issue occurs because a deleted object is referenced to use when the process is selected.

Resolution

To resolve this issue, install the July 2015 cumulative update 5.0.8308.920 for Lync Server 2013 (Front End Server and Edge Server).

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×