DISM /Apply-Image command fails with error code 5 (ERROR_ACCESS_DENIED)
This article provides a workaround for an issue where DISM /Apply-Image
command fails with error code 5 (ERROR_ACCESS_DENIED).
Applies to: Windows 10 - all editions
Original KB number: 3179598
Symptoms
Consider the following scenario:
- You have a Windows 10 image.
- You enable the Windows Subsystem for Linux (WSL) feature.
- You download and install Ubuntu package by using the command that's documented here.
- You capture the Windows 10 image by using the
DISM /Capture-Image
command. - You try to apply the captured Windows 10 image by using the
DISM /Apply-Image
command.
In this scenario, the DISM /Apply-Image
command fails with error code 5 (ERROR_ACCESS_DENIED).
Cause
The files that are installed by the Ubuntu package may cause DISM /Apply-Image
to fail.
Workaround
Do not download and install the Ubuntu package before you capture the Windows 10 image by using the DISM /Capture-Image
command. The Ubuntu package can be downloaded and installed after the Windows 10 image is applied to a device. You can install the Ubuntu package by following the steps in this installation guide.
More Information
For more information about Windows Subsystem for Linux, see Frequently Asked Questions.
For more information about DISM imaging commands, see DISM Image Management command-line options.
Data collection
If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.
Feedback
https://aka.ms/ContentUserFeedback.
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see:Submit and view feedback for