This article provides details regarding ADR’s replacement request.

More Information

Customers may sometimes need help on their damaged devices. Bulk Support for Services Tool (BSFS) is created to help process a replacement, or check the status of a replacement order.

To access the BSFS Tool, go to Https://

                Note: During the first attempt of logging in, you will need to choose Microsoft Partner.

·         For any issues on the tool or support in logging in, you may reach out to

For more information on BSFS, go to ADR Returns and Warranty Training.

आलेख ID: 3042462 - पिछली समीक्षा: 20/02/2015 - संशोधन: 1