Skype for Business 2016 crashes in the lync.exe process on startup

Vrijedi za: Skype for Business 2016

Cause


This issue occurs because a .hist file that’s located under the C:\Users\ %UserProfile%\AppData\Local\Micros­oft\Office\16.0\Lync\%sip_user@company.co­m%\HistorySpooler folder is corrupted.

 

Resolution


To fix this issue, install the April 4, 2017, update (KB3178717) for Microsoft Skype for Business 2016.