If you wish to discuss refund options for an MPN benefit (Action Pack, Silver level or Gold level) you have purchased then please be aware that your request must match the following criteria to be eligible for a refund
- The purchase was made within the last 30 days
- You have not yet downloaded any of the software benefit
- Tax refund for tax exempt partners
If your request matches these requirements please contact your Regional Service Center.
Note: Using the Contact Microsoft Support button requires you to login into the MPN site using a valid Microsoft Partner Network login. If you do not have a valid Microsoft Partner Network login or are having problems logging in to MPN, you can get more information or assistance from the MPN Support site.