Repeated Activation Prompts occur after installing Volume License version of 2016

Symptoms

After installing a Volume License copy of Office 2016, screen keeps prompting for Activation.


"Let's get started"






Workaround



Registry key information

ImportantThis section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

   

To resolve this problem, export the following registry keys and delete from computer. 
  1. Close activation screen.
  2. On the Start menu, click Run.
  3. Type regedit, and then press Enter.
  4. Select the following key in the registry.
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Common\OEM
  5. Right click the OEM value and click File>Export.
  6. Save the key
  7. Once the key is backed-up, click on Edit>Delete
  8. Repeat steps 4-7 with following key
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Common\OEM
    Exit Registry Editor


More Information

This issue occurs if an OEM version of Office has been preinstalled on the system by the system manufacturer and has not been removed prior to installing the Volume License version of Office 2016
Properti

ID Artikel: 3170450 - Tinjauan Terakhir: 15 Jun 2016 - Revisi: 1

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