FIX: The Transaction Integrator Manager MMC snap-in closes when you try to create a new Transaction Integrator object


Consider the following scenario:
  • You have Microsoft Host Integration Server 2010 together with the Transaction Integrator (TI) feature installed on a server that is running Windows Server 2008 R2.
  • You install the FTP Service under the Web Service role in Server Manager.
  • You have one or more FTP sites that are defined in Internet Information Services (IIS) Manager.

In this scenario, the TI Manager MMC snap-in closes when you click Next on the Welcome to the New Object panel in the New Object Wizard. This behavior occurs when you try to create a new Windows-Initiated Processing (WIP) object.


This problem occurs because TI Manager enumerates all the sites that are defined under IIS as part of creating a WIP object. After TI Manager retrieves a list of all the defined IIS sites, TI Manager queries the status of each site. The FTP sites return an error when queried for their status. The exception occurs because TI Manager does not handle the error message that is returned correctly.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have Host Integration Server 2010 installed to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Microsoft Host Integration Server 2010, 32-bit Edition
File nameFile versionFile sizeDateTimePlatform
For Microsoft Host Integration Server 2010, 64-bit Edition
File nameFile versionFile sizeDateTimePlatform
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.


To prevent this problem, you can delete the FTP sites that are defined under Internet Information Services (IIS).


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

ID articolo: 2501488 - Ultima revisione: 16 mar 2011 - Revisione: 1