Internet Explorer 10 does not save credentials for a website after you log off or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1

Symptoms

Consider the following scenario:
  • Internet Explorer 10 is installed on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.
  • You browse to a website that prompts you to enter a user name and password to sign in.
  • You enter a user name and password, you configure Internet Explorer to save the credentials, and then you sign in to the website.
  • You preform one of the following operations:
    • You log off the computer and then log on to it again.
    • You restart the computer.
  • You browse to the website again.
In this scenario, you are prompted to enter a user name and password to sign in to the website.

Note The expected behavior is that you can sign in to the website without the website prompting you to enter a user name and password.

Cause

This issue occurs because the WinInet cache task is not notified to close when you log off or restart the computer.

Resolution

Update information

How to obtain this update

Microsoft Update
This update is available from the following Microsoft Update website:
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows 7 SP1 or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this update, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

 

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_2ffba4a0969d0b5d6b7c733449c1d93b_31bf3856ad364e35_6.1.7601.18010_none_0023333dd28df919.manifest
File versionNot applicable
File size696
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameX86_a3d9e70596ea2d109ea4ebc1b72bc232_31bf3856ad364e35_6.1.7601.22172_none_166135a50db183db.manifest
File versionNot applicable
File size696
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameX86_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.18010_none_2a41f0d6b89bb486.manifest
File versionNot applicable
File size2,311
Date (UTC)23-Nov-2012
Time (UTC)05:26
PlatformNot applicable
File nameX86_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.22172_none_2a8caeadd1e82ea4.manifest
File versionNot applicable
File size2,311
Date (UTC)23-Nov-2012
Time (UTC)06:14
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
  
File nameAmd64_a0de97847b48c1d9f7ab28bb919b4523_31bf3856ad364e35_6.1.7601.18010_none_8f4b26e5e1168549.manifest
File versionNot applicable
File size700
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameAmd64_b0030e8102689640414b7d96981f7288_31bf3856ad364e35_6.1.7601.22172_none_9d6f141de4118444.manifest
File versionNot applicable
File size700
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameAmd64_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.18010_none_86608c5a70f925bc.manifest
File versionNot applicable
File size2,315
Date (UTC)23-Nov-2012
Time (UTC)06:25
PlatformNot applicable
File nameAmd64_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.22172_none_86ab4a318a459fda.manifest
File versionNot applicable
File size2,315
Date (UTC)23-Nov-2012
Time (UTC)07:05
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
  
File nameIa64_512b8e054c55e3e4ce02f40dee2a524a_31bf3856ad364e35_6.1.7601.22172_none_6c0b21e5c90f0a87.manifest
File versionNot applicable
File size698
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameIa64_b9c7b13c4221bce4d59657e11c5e1e90_31bf3856ad364e35_6.1.7601.18010_none_51faafebbdbec304.manifest
File versionNot applicable
File size698
Date (UTC)23-Nov-2012
Time (UTC)08:34
PlatformNot applicable
File nameIa64_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.18010_none_2a4394ccb899bd82.manifest
File versionNot applicable
File size2,313
Date (UTC)23-Nov-2012
Time (UTC)06:14
PlatformNot applicable
File nameIa64_microsoft-windows-taskhost_31bf3856ad364e35_6.1.7601.22172_none_2a8e52a3d1e637a0.manifest
File versionNot applicable
File size2,313
Date (UTC)23-Nov-2012
Time (UTC)06:55
PlatformNot applicable

Proprietà

ID articolo: 2786081 - Ultima revisione: 19 feb 2013 - Revisione: 1

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