Print jobs that use the LPR protocol aren't displayed in the print queue

Symptoms

You have a print server that's running Windows Server 2012 R2 or Windows Server 2012. When you print documents by using the Line Printer Remote (LPR) protocol, the print jobs don't appear in the print queue, and the documents are never printed.

Cause

This problem occurs because the version 4 (or Type 4) printer drivers don't support LPR printing.

Resolution

To fix this issue in Windows 8.1 or Windows Server 2012 R2, install update 2955164. For more information about update 2955164, click the following article number to view the article in the Microsoft Knowledge Base:
2955164 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: May 2014
To fix this issue in Windows 8 or Windows Server 2012, install the hotfix that is described in this article.

After the fix is installed, LPR Print Jobs can be sent to V4 Printer Queues. The LPR Print Job needs to be marked as binary format (for example: Postscript).

This can be done with the -o Option in the LPR.exe Tool.

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 or Windows Server 2012 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Additional file information

References

For more information about the Type 4 drivers and the LPR protocol, see the "New and changed functionality" and the "Server Manager Information" sections of the Print and Document Services Overview topic on the Microsoft TechNet website.

Learn about the terminology that Microsoft uses to describe software updates.
Proprietà

ID articolo: 2905035 - Ultima revisione: 14 gen 2016 - Revisione: 1

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