"NotFound Export failed" error when you run an eDiscovery search in Exchange Server 2013

When you perform an eDiscovery search in Exchange Server 2013 to export relevant content within many mailboxes, the search and export operation is unsuccessful. Additionally, you receive the following error message:
NotFound Export failed with error type: 'NotFound'.

Note This issue may not occur when you perform an eDiscovery search within one or two mailboxes.
This issue occurs if fetch ItemIds in the preparation stage are not performed in a timely manner. The error message occurs if some items are being changed (such as items being deleted or archived) before the fetch.

Cumulative update information

For Exchange Server 2013

To resolve this issue, install Cumulative Update 14 for Exchange Server 2013 or a later cumulative update for Exchange Server 2013.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Learn about the terminology that Microsoft uses to describe software updates.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

ID articolo: 3172017 - Ultima revisione: 10/17/2016 17:48:00 - Revisione: 4.0

Microsoft Exchange Server 2013 Enterprise, Microsoft Exchange Server 2013 Standard

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