I can't send or receive messages in Outlook for Mac

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Outlook per Microsoft 365 per Mac Outlook 2016 per Mac

Note

Are you using Outlook for Windows? Visit I can't send or receive messages in Outlook for help.

To troubleshoot issues you're having with sending or receiving emails in Outlook, use our guided support tool below.

See also

I'm not receiving email or other items in my Exchange account

IMAP account basic settings

POP account basic settings