URL accessibili a Internet necessari per la connettività a Microsoft Dynamics CRM Online

Sintomi

Non è possibile accedere a Microsoft Dynamics CRM online o gli URL specifici non vengono caricati quando si usa Microsoft Dynamics CRM. Quando si prova a configurare Microsoft Dynamics CRM per Outlook, viene visualizzato il messaggio di errore seguente:

L'indirizzo del server (URL) non è valido

Inoltre, viene visualizzato un messaggio di errore di rete se si monitora il traffico di rete o le richieste Web. L'errore viene registrato come errore di 502 HTTP. 

Causa

Un proxy o un firewall può essere configurato per impedire l'accesso alle risorse del server da URL di Microsoft Dynamics CRM.

Risoluzione

Aggiungere gli URL seguenti all'elenco bianco per consentire al traffico di passare a questi URL. Organizzazioni basate sul Nord America:

• http://login.microsoftonline-p.com • https://login.live.com • https://secure.aadcdn.microsoftonline-p.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • https://urs.microsoft.com • https://auth.gfx.ms • https://sc.imp.live.com • https://dynamicscrmna.accesscontrol.windows.net • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • http://*.crm.dynamics.com • https://*.crm.dynamics.com • https://home.dynamics.com • https://cloudredirectornam.cloudapp.net • https://mem.gfx.ms • https://cloudredirectornamsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/  

Organizzazioni basate sul Sudamerica: 

• http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmsam.accesscontrol.windows.net • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm2.dynamics.com • http://*.crm2.dynamics.com • https://home.dynamics.com • https://cloudredirectorsam.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorsamsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni con sede in Europa, Africa e Medio Oriente: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmemea.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm4.dynamics.com • http://*.crm4.dynamics.com • https://home.dynamics.com • https://cloudredirectoreur.cloudapp.net • https://mem.gfx.ms • https://cloudredirectoreursec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni basate su area Asia/Pacifico: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmapac.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm5.dynamics.com • http://*.crm5.dynamics.com • https://home.dynamics.com • https://cloudredirectorapj.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorapjsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni basate su area Giappone: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmjpn.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm7.dynamics.com • http://*.crm7.dynamics.com • https://home.dynamics.com • https://cloudredirectorjpn.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorjpnsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni basate su area India: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmind.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm8.dynamics.com • http://*.crm8.dynamics.com • https://home.dynamics.com • https://cloudredirectorind.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorindsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni basate su area Canada: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmcan.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm3.dynamics.com • http://*.crm3.dynamics.com • https://home.dynamics.com • https://cloudredirectorcan.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorcansec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Organizzazioni basate sull'area Oceania: 

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmoce.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm6.dynamics.com • http://*.crm6.dynamics.com • https://home.dynamics.com • https://cloudredirectoroce.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorapjsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Ambienti governativi degli Stati Uniti CRM:

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmgcc.accesscontrol.usgovcloudapi.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm9.dynamics.com • http://*.crm9.dynamics.com • https://mem.gfx.ms • https://home.dynamics.com

• https://*.azureedge.net • https://www.crmdynint.com

• https://www.www.crmdynint-gcc.com

 

Organizzazioni basate sull'area del Regno Unito:

• https://login.live.com • http://crl.microsoft.com/pki/crl/products/microsoftrootcert.crl • https://mbs.microsoft.com • https://go.microsoft.com • http://login.microsoftonline-p.com • https://secure.aadcdn.microsoftonline-p.com • https://urs.microsoft.com • https://auth.gfx.ms • https://dynamicscrmgbr.accesscontrol.windows.net • https://sc.imp.live.com • https://*.windows.net • https://*.microsoftonline.com • http://*.passport.net • https://*.crm11.dynamics.com • http://*.crm11.dynamics.com • https://home.dynamics.com • https://cloudredirectoroce.cloudapp.net • https://mem.gfx.ms • https://cloudredirectorapjsec.cloudapp.net

• https://*.azureedge.net • https://www.crmdynint.com • https://www.d365ccafpi.com/

Se si verificano ancora problemi quando si tenta di connettersi all'organizzazione di CRM Online, è disponibile uno strumento di diagnostica che consente di diagnosticare i problemi di connessione che influiscono sull'applicazione Web CRM online e anche su CRM per Outlook: Diagnostica di CRM Online

Ulteriori informazioni

Per un elenco degli intervalli di indirizzi IP accessibili necessari, vedere questo articolo 2728473. Per visualizzare gli URL necessari per Microsoft Dynamics CRM con Office 365, vedere l'articolo di Office 365 seguente:URL e intervalli di indirizzi IP di office 365

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