"The items could not be copied" error when you search a mailbox in Office 365 dedicated

Symptoms

When you try to search a mailbox in Microsoft Office 365 dedicated, you receive the following error messages. 
  • In Microsoft Exchange Control Panel, the error message resembles the following:
    SEARCH PARTIALLY SUCCEEDED 
    The items could not be copied.
  • In Windows Remote PowerShell, the error message resembles the following:
    The items could not be copied.

Cause

This issue occurs if a corrupted or malformed item is encountered in the mailbox.

Resolution

If content out of the mailbox is required, you should export the content to a personal storage table (PST) file. For more information, click the following article number to see the article in the Microsoft Knowledge Base:
3140303 How to perform eDiscovery and remote PST captures in Office 365 Dedicated/ITAR (vNext)


プロパティ

文書番号:2938876 - 最終更新日: 2016/05/16 - リビジョン: 1

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