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Windows Server の役割または機能をアンインストールしようとしたときのエラー 0x800f0922

この記事は、Microsoft Windows Server の役割または機能をアンインストールするときに発生するエラー 0x800f0922を修正するのに役立ちます。

元の KB 番号: 4094128

現象

サーバー マネージャーまたは PowerShell コマンドレット Uninstall-WindowsFeatureを使用して Windows Server の役割または機能をアンインストールしようとすると、試行が失敗し、エラー コード 0x800f0922と次のエラー メッセージが表示されます。

CBS_E_INSTALLERS_FAILED
高度なインストーラーと汎用コマンドの処理に失敗しました

たとえば、Windows 展開サービス (WDS) をアンインストールすると、C:\Windows\Logs\CBSCBS.log ファイルに次のエラーが記録されました。

SQM: Reporting selectable update change for package: Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, update: Microsoft-Windows-Deployment-Services, start: Installed, applicable: Resolved, target: Resolved, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK),reboot required: False, overall result:0x800f0922 (CBS_E_INSTALLERS_FAILED)  
SQM: Upload requested for report:  UpdateChange_Microsoft-Windows-Deployment-Services_Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142860, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
TI: CBS has queried the current reboot required state: 0  
SQM: Reporting selectable update change for package: Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, update: Microsoft-Windows-Deployment-Services-Deployment-Server, start: Staged, applicable: Resolved, target: Resolved, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK),reboot required: False, overall result:0x800f0922 (CBS_E_INSTALLERS_FAILED)  
SQM: Upload requested for report:  UpdateChange_Microsoft-Windows-Deployment-Services-Deployment-Server_Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142860, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
TI: CBS has queried the current reboot required state: 0  
SQM: Reporting selectable update change for package: Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, update: Microsoft-Windows-Deployment-Services-Transport-Server, start: Installed, applicable: Resolved, target: Resolved, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK),reboot required: False, overall result:0x800f0922 (CBS_E_INSTALLERS_FAILED)  
SQM: Upload requested for report:  UpdateChange_Microsoft-Windows-Deployment-Services-Transport-Server_Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142860, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
SQM: Reporting package change for package: Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, current: Installed, pending: Default, start: Installed, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433 reboot reason: REBOOT_NOT_REQUIRED RM App session: -1 RM App name: N/A FileName in use: N/A  
SQM: Upload requested for report: PackageChangeBegin_Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142859, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
SQM: Reporting package change completion for package: Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, current: Installed, original: Installed, target: Installed, status: 0x800f0922, failure source: Execute, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, pending decision: InteractiveInstallFailed, primitive execution context: Interactive  
SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]  
SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]  
SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]  
SQM: Upload requested for report: PackageChangeEnd_Microsoft-Windows-Deployment-Services-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142862, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
TI: CBS has queried the current reboot required state: 0  
SQM: Reporting selectable update change for package: Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, update: Microsoft-Windows-Deployment-Services-Admin-Pack, start: Staged, applicable: Resolved, target: Resolved, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK),reboot required: False, overall result:0x800f0922 (CBS_E_INSTALLERS_FAILED)  
SQM: Upload requested for report:  UpdateChange_Microsoft-Windows-Deployment-Services-Admin-Pack_Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142860, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
SQM: Reporting package change for package: Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, current: Installed, pending: Default, start: Installed, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433 reboot reason: REBOOT_NOT_REQUIRED RM App session: -1 RM App name: N/A FileName in use: N/A  
SQM: Upload requested for report: PackageChangeBegin_Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142859, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard
SQM: Reporting package change completion for package: Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, current: Installed, original: Installed, target: Installed, status: 0x800f0922, failure source: Execute, failure details: "(null)", client id: DISM Package Manager Provider, initiated offline: False, execution sequence: 1433, first merged sequence: 1433, pending decision: InteractiveInstallFailed, primitive execution context: Interactive  
SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]  
SQM: Failed to initialize Win SAT assessment. [HRESULT = 0x80040154 - Unknown Error]  
SQM: average disk throughput datapoint is invalid [HRESULT = 0x80040154 - Unknown Error]  
SQM: Upload requested for report: PackageChangeEnd_Microsoft-Windows-Deployment-Services-UI-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384, session id: 142862, sample type: Standard  
SQM: Ignoring upload request because the sample type is not enabled: Standard  
FinalCommitPackagesState: Completed persisting state of packages  
Enabling LKG boot option  
Exec: Processing complete.  Session: 30651968_3203616141, Package: Microsoft-Windows-ServerCore-Package~31bf3856ad364e35~amd64`~~`6.3.9600.16384 [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]  
Failed to perform operation.  [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]  
Session: 30651968_3203616141 finalized. Reboot required: no [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]  
Failed to FinalizeEx using worker session [HRESULT = 0x800f0922]

原因

この問題は、Windows Temp ディレクトリに 65,000 を超えるファイルがある場合に発生する可能性があります。 Windows Temp ディレクトリは、 C:\Windows\Temp にあります。Windows 環境変数を調べて、Windows Temp ディレクトリの場所を確認します。

解決方法

この問題を解決するには、Windows Temp フォルダーの内容 (通常は C:\Windows\Temp) を削除してから、Windows Server の役割または機能を削除し直してください。

データ収集

Microsoft サポートの支援が必要な場合は、「展開関連の問題について TSS を使用して情報を収集する」に記載している手順に従って情報を収集することをお勧めします。