Description of the Outlook 2007 hotfix package (Outlook-en-us.msp): February 24, 2009


This article describes the Microsoft Office Outlook 2007 issue that is fixed in the hotfix package that is dated February 24, 2009.


Issue that this hotfix package fixes

In Microsoft Office Outlook 2007, you create a custom form that has a Web browser control embedded to display the embedded Web page. When you open an instance of that form and then display the Web page in the Web Browser control, you try to use one of the following keyboard shortcuts:
  • CTRL+A
  • CTRL+C
  • CTRL+X
  • CTRL+V
When you do this, you receive the following error message:
The operation failed. An object could not be found

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Note Even though there are no prerequisites for installing this hotfix, you also need to install the hotfix from Microsoft Knowledge Base article 967688 if you want to have all available features and updates from the February 24, 2009 cumulative update.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTimePlatform
Outlook-en-us.mspNot Applicable1,866,75214-Feb-200923:18Not Applicable

Hotfix package information
File nameFile versionFile sizeDateTimePlatform
Mapir.dll12.0.6331.50001,248,10416-Oct-200803:40Not Applicable
Msmapi32.dll12.0.6337.500050,04007-Jan-200909:25Not Applicable
Outllibr.dll12.0.6341.50005,947,23213-Feb-200900:07Not Applicable


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

文書番号:967688 - 最終更新日: 2009/08/13 - リビジョン: 1