Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

You run the Test-OwaConnectivity cmdlet or the Test-ActiveSyncConnectivity cmdlet in the Exchange Management Shell (EMS) on a Microsoft Exchange Server 2010 server. The connection times out. In this situation, a memory leak occurs in the Microsoft.Exchange.Monitoring.exe process. Additionally, the Exchange Server 2010 server experiences multiple issues, such as a slow response.

Note The Virtual Bytes counter of the Microsoft.Exchange.Monitoring.exe process increases to 1 GB or bigger in Performance Monitor.

Cause

This issue occurs because an asynchronous HTTP Request is called by the httpWebRequest.BeginGetResponse() method in the Test-OwaConnectivity cmdlet and in the Test-ActiveSyncConnectivity cmdlet. However, if the connections time out, the httpWebRequest.EndGetResponse() method does not call to release memory.

Resolution

To resolve this issue, install the following update rollup:

2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the Test-ActiveSyncConnectivity cmdlet, visit the following Microsoft website:

General information about Test-ActiveSyncConnectivity cmdletFor more information about the HttpWebRequest methods, visit the following Microsoft website:

General information about the HttpWebRequest methods

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×