Cluster service stops when an error occurs in the registry replication process of a failover cluster in Windows Server 2008 R2 or in Windows Server 2008

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Article ID: 2496034 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You create a failover cluster on some computers that are running Windows Server 2008 or Windows Server 2008 R2.
  • You run an application that continuously writes information to the cluster database. This application updates lots of data in the cluster database.
In this scenario, the Cluster service on the node stops, and the application fails over to another node. Therefore, the application encounters downtime.

When this issue occurs, entries that resemble the following Tare logged in the Cluster.log file:
00001260.000029cc::2011/11/17-17:15:48.160 ERR   [DM] Dm::Hive::PerformReplicatedOperation: ERROR_LOG_FULL(6628)' because of '::WriteLogRestartArea( marshallingArea.GetBuffer(), & size, sizeof( ULONG ), NULL, 0, NULL, NULL, NULL )'00001260.000029cc::2011/11/17-17:15:48.160 ERR   Operation failed on a local hive (status = 6628)00001260.000029cc::2011/11/17-17:15:48.160 DBG   Operation failed on a local hive: set netft heartbeat interval to 900 seconds00001260.000029cc::2011/11/17-17:15:48.160 ERR   Operation failed on a local hive (status = 6628), executing OnStop
Additionally, the following event description is logged in the Event log:

The Cluster Service service terminated with service-specific error Log space is exhausted.

Cause

This issue occurs because the Cluster service does not handle a returned error in the registry replication process correctly. Therefore, the Cluster service stops itself.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.0.6002.226332,352,64028-Apr-201113:13x86
Cluswmi.dll6.0.6002.22633165,88828-Apr-201115:14x86
Cluswmiuninstall.mofNot applicable17628-Apr-201111:09Not applicable
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.0.6002.226333,889,66428-Apr-201113:32x64
Cluswmi.dll6.0.6002.22633281,08828-Apr-201115:22x64
Cluswmi.mofNot applicable68,21828-Apr-201111:06Not applicable
Cluswmiuninstall.mofNot applicable17628-Apr-201111:06Not applicable
For all supported IA-64based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.0.6002.226336,515,20028-Apr-201113:41IA-64
Cluswmi.dll6.0.6002.22633500,22428-Apr-201115:19IA-64
Cluswmi.mofNot applicable68,21828-Apr-201111:34Not applicable
Cluswmiuninstall.mofNot applicable17628-Apr-201111:34Not applicable


Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.760 1 . 18xxxWindows Server 2008 R2SP1GDR
    6.0.760 1 . 22xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7601.181954,583,93628-Jun-201311:24x64
Clussvc.exe6.1.7601.223704,624,89628-Jun-201303:14x64
Cluswmi.dll6.1.7601.22370542,20828-Jun-201305:11x64
For all supported IA-64based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Clussvc.exe6.1.7601.181957,709,69628-Jun-201310:45IA-64
Clussvc.exe6.1.7601.223707,787,52028-Jun-201302:45IA-64
Cluswmi.dll6.1.7601.22370886,78428-Jun-201304:13IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
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File size17,294
Date (UTC)28-Apr-2011
Time (UTC)20:11
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File versionNot applicable
File size719
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameX86_abfc60542152ee6b309e35c5dfeaba8e_31bf3856ad364e35_6.0.6002.22633_none_9809de02e2e91125.manifest
File versionNot applicable
File size719
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameX86_b48f28ded4cc5c01807b1e7fb59b92e6_31bf3856ad364e35_6.0.6002.22633_none_883ec7df7c08607d.manifest
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File size719
Date (UTC)28-Apr-2011
Time (UTC)20:11
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Date (UTC)28-Apr-2011
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File nameX86_c9b154540395a6cdde8fbbe89bf3a149_31bf3856ad364e35_6.0.6002.22633_none_e34843aa036d2854.manifest
File versionNot applicable
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Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameX86_cb4acf6f5a351df28428b8f335bfe0ab_31bf3856ad364e35_6.0.6002.22633_none_f89e29241370c2b8.manifest
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File size719
Date (UTC)28-Apr-2011
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File nameX86_e07d1800b8a992fc2d8a3fcee6f4d87a_31bf3856ad364e35_6.0.6002.22633_none_68fd62850ec002d1.manifest
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File size719
Date (UTC)28-Apr-2011
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File nameX86_ef95fde17aaec830e489788c84fbca6a_31bf3856ad364e35_6.0.6002.22633_none_3cbef8fdc9011237.manifest
File versionNot applicable
File size719
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameX86_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_bc14584ab7e54b9e.manifest
File versionNot applicable
File size15,117
Date (UTC)28-Apr-2011
Time (UTC)15:41
PlatformNot applicable
File nameX86_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_bec2518eb62ae57b.manifest
File versionNot applicable
File size11,233
Date (UTC)28-Apr-2011
Time (UTC)15:39
PlatformNot applicable
File nameX86_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_4d071234b1b10918.manifest
File versionNot applicable
File size3,484
Date (UTC)28-Apr-2011
Time (UTC)15:35
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_a1601ff3ebdae5ce712f4864067ed504_31bf3856ad364e35_6.0.6002.22633_none_b3db17643e71a5bc.manifest
File versionNot applicable
File size723
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameAmd64_a667f819ea5804c637085b712c226d3e_31bf3856ad364e35_6.0.6002.22633_none_9eefa9774391458d.manifest
File versionNot applicable
File size723
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameAmd64_ae5ccf2b8f5c54e8949ae90dec205597_31bf3856ad364e35_6.0.6002.22633_none_d20fb3b0b473cf8d.manifest
File versionNot applicable
File size723
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameAmd64_afcce671217575e552f47b0f92b7d98a_31bf3856ad364e35_6.0.6002.22633_none_c458981545f8db7c.manifest
File versionNot applicable
File size723
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File nameAmd64_b62920b3de511745053fb38a24c1cb23_31bf3856ad364e35_6.0.6002.22633_none_2a3416a8f7e096c7.manifest
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File nameAmd64_d552d593cebb08ff8c38f27af063f2ba_31bf3856ad364e35_6.0.6002.22633_none_d3ee0760a1da5c54.manifest
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File nameAmd64_d961c4daeceda2757909a8a4bfee1875_31bf3856ad364e35_6.0.6002.22633_none_b399bd3654284cd7.manifest
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File size723
Date (UTC)28-Apr-2011
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File nameAmd64_f95c6ea653a1ff470af727dbabe1112d_31bf3856ad364e35_6.0.6002.22633_none_ae5b003018f52635.manifest
File versionNot applicable
File size723
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_1832f3ce7042bcd4.manifest
File versionNot applicable
File size15,155
Date (UTC)28-Apr-2011
Time (UTC)15:51
PlatformNot applicable
File nameAmd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_1ae0ed126e8856b1.manifest
File versionNot applicable
File size11,257
Date (UTC)28-Apr-2011
Time (UTC)15:50
PlatformNot applicable
File nameAmd64_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_a925adb86a0e7a4e.manifest
File versionNot applicable
File size3,486
Date (UTC)28-Apr-2011
Time (UTC)15:38
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size17,454
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_22879e20a4a37ecf.manifest
File versionNot applicable
File size4,510
Date (UTC)28-Apr-2011
Time (UTC)15:22
PlatformNot applicable
Additional files for all supported IA-64based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_dd3e0e72ecb6dfaa6f71761cc2eb53f0_31bf3856ad364e35_6.0.6002.22633_none_4c04391715cafc56.manifest
File versionNot applicable
File size721
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_bc15fc40b7e3549a.manifest
File versionNot applicable
File size15,136
Date (UTC)28-Apr-2011
Time (UTC)15:37
PlatformNot applicable
File nameIa64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.0.6002.22633_none_bec3f584b628ee77.manifest
File versionNot applicable
File size11,245
Date (UTC)28-Apr-2011
Time (UTC)15:35
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File nameIa64_microsoft-windows-f..r-cluswmi.resources_31bf3856ad364e35_6.0.6002.22633_en-us_4d08b62ab1af1214.manifest
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File size3,485
Date (UTC)28-Apr-2011
Time (UTC)15:36
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size4,807
Date (UTC)28-Apr-2011
Time (UTC)20:11
PlatformNot applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.0.6002.22633_none_22879e20a4a37ecf.manifest
File versionNot applicable
File size4,510
Date (UTC)28-Apr-2011
Time (UTC)15:22
PlatformNot applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_17921146b86b75c5.manifest
File versionNot Applicable
File size7,438
Date (UTC)28-Jun-2013
Time (UTC)14:31
PlatformNot Applicable
File nameAmd64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_182c4e5dd17d5c21.manifest
File versionNot Applicable
File size7,438
Date (UTC)28-Jun-2013
Time (UTC)05:51
PlatformNot Applicable
File nameAmd64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22370_none_1ada47a1cfc2f5fe.manifest
File versionNot Applicable
File size6,668
Date (UTC)28-Jun-2013
Time (UTC)05:49
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size16,880
Date (UTC)28-Jun-2013
Time (UTC)19:27
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size17,202
Date (UTC)28-Jun-2013
Time (UTC)19:27
PlatformNot Applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_21e6bb98eccc37c0.manifest
File versionNot Applicable
File size4,604
Date (UTC)28-Jun-2013
Time (UTC)13:18
PlatformNot Applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_2280f8b005de1e1c.manifest
File versionNot Applicable
File size4,604
Date (UTC)28-Jun-2013
Time (UTC)05:28
PlatformNot Applicable
Additional files for all supported IA-64based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_bb7519b9000c0d8b.manifest
File versionNot Applicable
File size7,436
Date (UTC)28-Jun-2013
Time (UTC)14:11
PlatformNot Applicable
File nameIa64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_bc0f56d0191df3e7.manifest
File versionNot Applicable
File size7,436
Date (UTC)28-Jun-2013
Time (UTC)05:38
PlatformNot Applicable
File nameIa64_microsoft-windows-f..overcluster-cluswmi_31bf3856ad364e35_6.1.7601.22370_none_bebd501417638dc4.manifest
File versionNot Applicable
File size6,666
Date (UTC)28-Jun-2013
Time (UTC)05:37
PlatformNot Applicable
File nameUpdate-bf.mum
File versionNot Applicable
File size4,428
Date (UTC)28-Jun-2013
Time (UTC)19:27
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size4,509
Date (UTC)28-Jun-2013
Time (UTC)19:27
PlatformNot Applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.18195_none_21e6bb98eccc37c0.manifest
File versionNot Applicable
File size4,604
Date (UTC)28-Jun-2013
Time (UTC)13:18
PlatformNot Applicable
File nameWow64_microsoft-windows-f..overcluster-clussvc_31bf3856ad364e35_6.1.7601.22370_none_2280f8b005de1e1c.manifest
File versionNot Applicable
File size4,604
Date (UTC)28-Jun-2013
Time (UTC)05:28
PlatformNot Applicable

Properties

Article ID: 2496034 - Last Review: September 11, 2013 - Revision: 3.0
Applies to
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Microsoft Hyper-V Server 2008 R2
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew KB2496034

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