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Summary

This article describes the issues that are fixed in the Microsoft Access 2010 hotfix package that is dated February 22, 2011.

INTRODUCTION

Issues that this hotfix package fixes

  • In Microsoft Access 2010, when you press the TAB key or enter data in a large continuous form in the Form view, the form scrolls up or down unexpectedly.

  • Assume that the default file format for a blank database is set to Access 2002 – 2003. When you create a database from an online template, you receive the following error message:


    Template '<TemplateName>' could not be instantiated.An unexpected error occurred when opening the template.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.


If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.


Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have Access 2010 installed.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.


The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


x86 versions

Download information

File name

File version

File size

Date

Time

Platform

Access2010-kb2504134-fullfile-x86-glb.exe

14.0.5136.5000

17,603,376

03-Feb-2011

23:54

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Access-x-none.msp

Not Applicable

21,511,168

03-Feb-2011

13:46

Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:


Access-x-none.msp information

File name

File version

File size

Date

Time

Platform

Accicons.exe

14.0.5120.5000

1,449,312

27-Jul-2010

12:37

x86

Msaccess.exe

14.0.5136.5000

13,987,680

03-Feb-2011

08:47

x86


x64 versions

Download information

File name

File version

File size

Date

Time

Platform

Access2010-kb2504134-fullfile-x64-glb.exe

14.0.5136.5000

19,231,272

04-Feb-2011

01:06

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Access-x-none.msp

Not Applicable

23,154,688

03-Feb-2011

14:30

Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:


Access-x-none.msp information

File name

File version

File size

Date

Time

Platform

Accicons.exe

14.0.5120.5000

1,449,312

27-Jul-2010

12:37

x86

Msaccess.exe

14.0.5136.5000

20,105,056

03-Feb-2011

08:58

x64


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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