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Symptoms

Assume that you connect to a corporate network by using a virtual private network (VPN) on a computer that is running Windows Vista, and you enable Split Tunneling on the connection. In this situation, you cannot access websites on the corporate network.

Cause

This issue occurs because the Dynamic Host Configuration Protocol (DHCP) Client service does not work correctly when it uses the Ndiswan adapter after you establish the VPN connection.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 1 (SP1) or Windows Vista Service Pack 2 (SP2). For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows Vista file information notes

Important Windows Vista hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.

    Version

    Product

    SR_Level

    Service branch

    6.0.600
    2.
    22xxx

    Windows Vista

    SP2

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista

File name

File version

File size

Date

Time

Platform

Dhcpcmonitor.dll

6.0.6002.22802

10,240

22-Feb-2012

14:37

x86

Dhcpcsvc.dll

6.0.6002.22802

204,288

22-Feb-2012

14:37

x86

Dhcpcsvc6.dll

6.0.6002.22802

130,560

22-Feb-2012

14:37

x86

For all supported x64-based versions of Windows Vista

File name

File version

File size

Date

Time

Platform

Dhcpcmonitor.dll

6.0.6002.22802

12,288

22-Feb-2012

16:00

x64

Dhcpcsvc.dll

6.0.6002.22802

268,288

22-Feb-2012

16:00

x64

Dhcpcsvc6.dll

6.0.6002.22802

163,328

22-Feb-2012

16:00

x64

Dhcpcmonitor.dll

6.0.6002.22802

10,240

22-Feb-2012

14:37

x86

Dhcpcsvc.dll

6.0.6002.22802

204,288

22-Feb-2012

14:37

x86

Dhcpcsvc6.dll

6.0.6002.22802

130,560

22-Feb-2012

14:37

x86

For all supported IA-64-based versions of Windows Vista

File name

File version

File size

Date

Time

Platform

Dhcpcmonitor.dll

6.0.6002.22802

24,064

22-Feb-2012

14:34

IA-64

Dhcpcsvc.dll

6.0.6002.22802

546,304

22-Feb-2012

14:34

IA-64

Dhcpcsvc6.dll

6.0.6002.22802

358,400

22-Feb-2012

14:34

IA-64

Dhcpcmonitor.dll

6.0.6002.22802

10,240

22-Feb-2012

14:37

x86

Dhcpcsvc.dll

6.0.6002.22802

204,288

22-Feb-2012

14:37

x86

Dhcpcsvc6.dll

6.0.6002.22802

130,560

22-Feb-2012

14:37

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista

File name

X86_4c79a73fd821fa733c8ea0e99ba3519d_31bf3856ad364e35_6.0.6002.22802_none_475d3c0f8f98b713.manifest

File version

Not applicable

File size

703

Date (UTC)

22-Feb-2012

Time (UTC)

17:22

Platform

Not applicable

File name

X86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6002.22802_none_d9cc4be344d1da9c.manifest

File version

Not applicable

File size

41,264

Date (UTC)

22-Feb-2012

Time (UTC)

14:56

Platform

Not applicable

Additional files for all supported x64-based versions of Windows Vista

File name

Amd64_dac50665eef79cc96d8584e0134b9970_31bf3856ad364e35_6.0.6002.22802_none_bada78d8f3a3b6bd.manifest

File version

Not applicable

File size

1,054

Date (UTC)

22-Feb-2012

Time (UTC)

17:22

Platform

Not applicable

File name

Amd64_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6002.22802_none_35eae766fd2f4bd2.manifest

File version

Not applicable

File size

41,312

Date (UTC)

22-Feb-2012

Time (UTC)

16:21

Platform

Not applicable

File name

X86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6002.22802_none_d9cc4be344d1da9c.manifest

File version

Not applicable

File size

41,264

Date (UTC)

22-Feb-2012

Time (UTC)

14:56

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Vista

File name

Ia64_d56e279ace940c5aab04bf7b893a3ce2_31bf3856ad364e35_6.0.6002.22802_none_3ccf55c3f2d56a38.manifest

File version

Not applicable

File size

1,052

Date (UTC)

22-Feb-2012

Time (UTC)

17:22

Platform

Not applicable

File name

Ia64_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6002.22802_none_d9cdefd944cfe398.manifest

File version

Not applicable

File size

41,287

Date (UTC)

22-Feb-2012

Time (UTC)

14:47

Platform

Not applicable

File name

X86_microsoft-windows-dhcp-client-dll_31bf3856ad364e35_6.0.6002.22802_none_d9cc4be344d1da9c.manifest

File version

Not applicable

File size

41,264

Date (UTC)

22-Feb-2012

Time (UTC)

14:56

Platform

Not applicable

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