Summary
This article describes the issues that are fixed in the Microsoft PowerPoint 2010 hotfix package that is dated August 28, 2012.
INTRODUCTION
Issues that this hotfix package fixes
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Assume that you open a slide show (slide show B) by clicking a hyperlink in another slide show (slide show A) in Presenter View in PowerPoint 2010. When slide show B ends and Presenter View returns to slide show A, PowerPoint 2010 stops responding.
-
When you use PowerPoint 2010 to preview presentations in the Outlook preview pane, the pointer disappears.
Note The pointer does not disappear in Preview mode in PowerPoint 2007.
-
When you use PowerPoint 2010 to print wide-screen slides that you created by using PowerPoint 2013 Preview, the slides are not printed correctly.
Note After you apply the hotfix package that is described in this article, the behavior of the "Scale to fit" option in PowerPoint 2010 is changed. The "Scale to fit" option is enabled when you use PowerPoint 2007 to open slides that are wider than 10 inches, that use a ratio of 4:3, and that were created in PowerPoint 2013 Preview.
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Consider the following scenario:
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You set a zoom level in PowerPoint 2010 so that only part of a slide is displayed.
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You add a shape to the slide.
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You select the shape and then run a macro to set a Tag property for the shape.
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You click the shape.
In this scenario, the center of the shape is displayed in the center of the PowerPoint window unexpectedly.
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Resolution
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix package, you must have Microsoft Office 2010 Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2510690 List of all Office 2010 SP1 packages
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
x86
Download information
|
File name |
File version |
File size |
Date |
Time |
|
Office2010-kb2687346-fullfile-x86-glb.exe |
14.0.6126.5000 |
23,729,136 |
16-Aug-12 |
22:38 |
Microsoft Windows Installer .msp file information
|
File name |
File version |
File size |
Date |
Time |
|
Powerpoint-x-none.msp |
Not Applicable |
54,682,112 |
16-Aug-12 |
12:20 |
|
Pptview-x-none.msp |
Not Applicable |
5,867,008 |
16-Aug-12 |
12:20 |
Powerpoint-x-none.msp information
|
File name |
File version |
File size |
Date |
Time |
|
Ppcore.dll |
14.0.6126.5000 |
9,722,488 |
15-Aug-12 |
21:06 |
|
Pptico.exe |
14.0.6120.5000 |
3,793,496 |
24-Apr-12 |
10:09 |
x64
Download information
|
File name |
File version |
File size |
Date |
Time |
|
Office2010-kb2687346-fullfile-x64-glb.exe |
14.0.6126.5000 |
17,801,808 |
16-Aug-12 |
20:35 |
Microsoft Windows Installer .msp file information
|
File name |
File version |
File size |
Date |
Time |
|
Powerpoint-x-none.msp |
Not Applicable |
48,145,920 |
16-Aug-12 |
11:50 |
Powerpoint-x-none.msp information
|
File name |
File version |
File size |
Date |
Time |
|
Ppcore.dll |
14.0.6126.5000 |
15,345,272 |
15-Aug-12 |
21:07 |
|
Pptico.exe |
14.0.6120.5000 |
3,793,496 |
24-Apr-12 |
10:09 |
References
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
