The security token could not be authenticated or authorized error occurs after planned System Maintenance when authenticating using a custom application in Microsoft Dynamics CRM 2011 Online

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This article provides a solution to an error that occurs after planned System Maintenance when authenticating using a custom application in Microsoft Dynamics CRM 2011 Online.

Applies to:   Microsoft Dynamics CRM 2011
Original KB number:   2717390

Symptoms

After Microsoft Dynamics CRM Online Planned System Maintenance, custom applications accessing the Microsoft Dynamics CRM Online 2011 Windows Communication Foundation (WCF) endpoints may fail with the exception:

ID3242: The security token could not be authenticated or authorized."

Cause

The AppliesTo property used when authenticating to the Windows LiveId Services in the Organization.svc wsdl has been changed.

Resolution

Change the AppliesTo constant in your application to the appropriate value as given in your wsdl. For example:

It applies to the Discovery, Organization, OrganizationData services:

https://dev.crm.dynamics.com/xrmservices/2011/discovery.svc?wsdl=wsdl1

https://.crm.dynamics.com/xrmservices/2011/organization.svc?wsdl=wsdl0

https://.crm.dynamics.com/xrmservices/2011/organizationdata.svc?wsdl=wsdl0

Look for the property:

<ms-xrm:AppliesTo> urn:crmna:dynamics.com </ms-xrm:AppliesTo>

In the past, this value was urn:crm:dynamics.com.