Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Update KB2553248 for Microsoft Outlook 2010 was released in April 2012. After you install this public update, you may receive the following error message when you try to open an Information Rights Management (IRM)-protected message: 

This build of Microsoft Office is unsigned and cannot be trusted by a production Windows Rights Management Services (RMS Server). Before using Information Rights Management (IRM) in this build, specify a test RMS server.

Cause

This problem is caused by specific shipped files that are codesigned by using a certificate that is configured incorrectly. In this case, the Outlook.exe file is codesigned by using the problematic certificate. 

Resolution

To resolve this issue, apply the update that is described in the following article in the Microsoft Knowledge Base:

2598318 Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): April 24, 2012

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×