Symptoms
Consider the following scenario:
-
You install the Remote Desktop Session Host role service on a computer that is running Windows Server 2012.
-
You publish Microsoft Outlook 2010 as the RemoteApp application on the computer.
-
You connect to the RemoteApp application by using the Microsoft Remote Desktop Protocol (RDP) 8.0 from a client computer that is running Windows 7 Service Pack 1 (SP1) or Windows 8.
Note To use RDP 8.0 on Windows 7 SP1, you must have update 2592687 installed. -
You maximize the main window of the RemoteApp application. For example, you maximize the Outlook 2010 main window.
-
You open an email message by double-clicking it, and then you maximize the email message window.
-
You close the email message window by pressing the ESC key.
-
You open another email message by double-clicking it.
In this scenario, the email message window appears briefly, and then the main Outlook window takes the foreground focus from the email message window.
This problem occurs only if you maximize the email message window and cause Outlook to open all subsequent message windows as maximized.
Note This problem may also occur in other RemoteApp applications.
Resolution
To resolve this problem, install this hotfix on the RDP client computer.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running one of the following operating systems:
-
Windows 8
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any previously released hotfix.
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 file information notesImportant Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 7/Windows Server 2008 R2 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version
Product
Milestone
Service branch
6.2.920 0.16xxx
Windows 7
SP1
GDR
6.2.920 0.20xxx
Windows 7
SP1
LDR
-
GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Aaclient.dll |
6.2.9200.16398 |
269,312 |
28-Jun-2013 |
07:52 |
x86 |
|
Aaclient.mof |
Not Applicable |
930 |
12-May-2013 |
22:54 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.16648 |
4,918,272 |
28-Jun-2013 |
07:52 |
x86 |
|
Mstscax.mof |
Not Applicable |
2,055 |
12-May-2013 |
22:54 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16398 |
37,376 |
28-Jun-2013 |
07:52 |
x86 |
|
Aaclient.dll |
6.2.9200.16398 |
269,312 |
27-Jun-2013 |
23:59 |
x86 |
|
Aaclient.mof |
Not Applicable |
930 |
09-May-2013 |
22:56 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.20755 |
4,918,272 |
27-Jun-2013 |
23:59 |
x86 |
|
Mstscax.mof |
Not Applicable |
2,055 |
09-May-2013 |
22:56 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16398 |
37,376 |
27-Jun-2013 |
23:59 |
x86 |
For all supported x64-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Aaclient.dll |
6.2.9200.16398 |
322,560 |
12-May-2013 |
22:53 |
x64 |
|
Aaclient.mof |
Not Applicable |
930 |
12-May-2013 |
22:53 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.16648 |
5,775,872 |
28-Jun-2013 |
06:47 |
x64 |
|
Mstscax.mof |
Not Applicable |
2,055 |
12-May-2013 |
22:53 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16398 |
44,032 |
12-May-2013 |
22:53 |
x64 |
|
Aaclient.dll |
6.2.9200.16398 |
322,560 |
09-May-2013 |
22:55 |
x64 |
|
Aaclient.mof |
Not Applicable |
930 |
09-May-2013 |
22:55 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.20755 |
5,775,360 |
27-Jun-2013 |
22:52 |
x64 |
|
Mstscax.mof |
Not Applicable |
2,055 |
09-May-2013 |
22:55 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16398 |
44,032 |
09-May-2013 |
22:55 |
x64 |
Windows 8 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only Windows 8 is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under Windows 8 on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
-
The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version
Product
Milestone
Service branch
6.2.920 0.16xxx
Windows 8
RTM
GDR
6.2.920 0.20xxx
Windows 8
RTM
LDR
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Aaclient.dll |
6.2.9200.16384 |
269,312 |
26-Jul-2012 |
03:17 |
x86 |
|
Aaclient.mof |
Not Applicable |
1,261 |
02-Jun-2012 |
14:30 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.16651 |
5,091,840 |
27-Jun-2013 |
22:24 |
x86 |
|
Mstscax.mof |
Not Applicable |
2,055 |
02-Jun-2012 |
14:31 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16384 |
37,376 |
26-Jul-2012 |
03:20 |
x86 |
|
Aaclient.dll |
6.2.9200.16384 |
269,312 |
26-Jul-2012 |
03:17 |
x86 |
|
Aaclient.mof |
Not Applicable |
1,261 |
02-Jun-2012 |
14:30 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.20760 |
5,091,840 |
28-Jun-2013 |
03:41 |
x86 |
|
Mstscax.mof |
Not Applicable |
2,055 |
02-Jun-2012 |
14:31 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16384 |
37,376 |
26-Jul-2012 |
03:20 |
x86 |
For all supported x64-based versions of Windows 8
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Aaclient.dll |
6.2.9200.16384 |
322,560 |
26-Jul-2012 |
03:04 |
x64 |
|
Aaclient.mof |
Not Applicable |
1,261 |
02-Jun-2012 |
14:30 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.16651 |
5,979,136 |
27-Jun-2013 |
22:23 |
x64 |
|
Mstscax.mof |
Not Applicable |
2,055 |
02-Jun-2012 |
14:31 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16384 |
44,544 |
26-Jul-2012 |
03:07 |
x64 |
|
Aaclient.dll |
6.2.9200.16384 |
322,560 |
26-Jul-2012 |
03:04 |
x64 |
|
Aaclient.mof |
Not Applicable |
1,261 |
02-Jun-2012 |
14:30 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.20760 |
5,978,624 |
28-Jun-2013 |
08:15 |
x64 |
|
Mstscax.mof |
Not Applicable |
2,055 |
02-Jun-2012 |
14:31 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16384 |
44,544 |
26-Jul-2012 |
03:07 |
x64 |
For all supported ARM-based versions of Windows 8
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Aaclient.dll |
6.2.9200.16465 |
246,272 |
27-Nov-2012 |
03:23 |
Not Applicable |
|
Aaclient.mof |
Not Applicable |
1,261 |
06-Jul-2012 |
20:07 |
Not Applicable |
|
Mstscax.dll |
6.2.9200.16651 |
4,582,912 |
27-Jun-2013 |
22:19 |
Not Applicable |
|
Mstscax.mof |
Not Applicable |
2,055 |
06-Jul-2012 |
20:11 |
Not Applicable |
|
Tsgqec.dll |
6.2.9200.16465 |
35,840 |
27-Nov-2012 |
03:24 |
Not Applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
Additional file information for Windows 7
Additional files for all supported x86-based versions of Windows 7
|
File name |
X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_23105077af11163b.manifest |
|
File version |
Not Applicable |
|
File size |
142,622 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
13:26 |
|
Platform |
Not Applicable |
|
File name |
X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_23aa8d8ec822fc97.manifest |
|
File version |
Not Applicable |
|
File size |
142,622 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
05:45 |
|
Platform |
Not Applicable |
Additional files for all supported x64-based versions of Windows 7
|
File name |
Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.18195_none_7f2eebfb676e8771.manifest |
|
File version |
Not Applicable |
|
File size |
142,628 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
14:30 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_7.1.7601.22370_none_7fc9291280806dcd.manifest |
|
File version |
Not Applicable |
|
File size |
142,628 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
05:51 |
|
Platform |
Not Applicable |
Additional file information for Windows 8
Additional files for all supported x86-based versions of Windows 8
|
File name |
X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cb888c996f78589.manifest |
|
File version |
Not Applicable |
|
File size |
137,760 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
19:15 |
|
Platform |
Not Applicable |
|
File name |
X86_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_2d3454cab01ff53f.manifest |
|
File version |
Not Applicable |
|
File size |
137,760 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
19:15 |
|
Platform |
Not Applicable |
Additional files for all supported x64-based versions of Windows 8
|
File name |
Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_88d7244d4f54f6bf.manifest |
|
File version |
Not Applicable |
|
File size |
137,766 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
19:20 |
|
Platform |
Not Applicable |
|
File name |
Amd64_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.20760_none_8952f04e687d6675.manifest |
|
File version |
Not Applicable |
|
File size |
137,766 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
19:20 |
|
Platform |
Not Applicable |
Additional files for all supported ARM-based versions of Windows 8
|
File name |
Arm_microsoft-windows-t..s-clientactivexcore_31bf3856ad364e35_6.2.9200.16653_none_2cbafb2196f4a44f.manifest |
|
File version |
Not Applicable |
|
File size |
137,760 |
|
Date (UTC) |
28-Jun-2013 |
|
Time (UTC) |
19:13 |
|
Platform |
Not Applicable |
