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Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.

Symptoms

A webpage that contains one or more nested IFRAME elements may not display a functional vertical scrollbar correctly in Internet Explorer 10 if the following conditions are true:

  • The top-level document loads in Internet Explorer 10 Compatibility View browser mode and in the IE5 Quirks document mode.

  • The affected top-level IFRAME element has its Frameborder property set to 0.

  • The affected top-level IFRAME document contains a body element that has its Scroll property set to No.

  • The affected top-level IFRAME document contains a body section that contains an empty script block.

  • The affected top-level IFRAME document contains a reference to another IFRAME element whose content extends beyond the vertical viewable region that is provided by the outer IFRAME element.

Cause

This problem occurs because of calculation errors that are encountered during layout and positioning of the document body that is responsible for hosting the affected IFRAME element. For example, this problem occurs when scrolling is set to No for the document body, as in the following examples.

Example 1
 

<body scrolling="no">
<iframe src="/default.asp" width="200" height="200"></iframe>
</body>


Example 2
 

<body>
<iframe src="/default.asp" width="200" height="200"></iframe>
<script> document.body.scroll=”no”;</script>
</body>

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
 

Prerequisites

To apply this hotfix, you must be running Windows 8 or Windows Server 2012.

Additionally, you must have the August 2013 cumulative update for Internet Explorer applied before you install the hotfix package. For more information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:

2862772 MS13-059: Cumulative security update for Internet Explorer: August 13, 2013

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.
 

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
 

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
     

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

12-Aug-2013

18:06

Not applicable

Mshtml.dll

10.0.9200.20769

14,355,456

12-Aug-2013

22:34

x86

Mshtml.tlb

10.0.9200.20769

2,706,432

12-Aug-2013

22:12

Not applicable

For all supported x64-based versions of Windows 8 and Windows Server 2012

File name

File version

File size

Date

Time

Platform

Microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

12-Aug-2013

18:04

Not applicable

Mshtml.dll

10.0.9200.20769

19,480,064

12-Aug-2013

23:24

x64

Mshtml.tlb

10.0.9200.20769

2,706,432

12-Aug-2013

23:03

Not applicable

Mshtml.dll

10.0.9200.20769

14,355,456

12-Aug-2013

22:34

x86

Mshtml.tlb

10.0.9200.20769

2,706,432

12-Aug-2013

22:12

Not applicable

Wow64_microsoft-windows-ie-htmlrendering.ptxml

Not applicable

3,228

12-Aug-2013

18:08

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology Microsoft uses to describe software updates.

Additional file information for Windows 8 and Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

Package_1_for_kb2879488~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,802

Date (UTC)

13-Aug-2013

Time (UTC)

17:29

Platform

Not applicable

File name

Package_2_for_kb2879488~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

1,819

Date (UTC)

13-Aug-2013

Time (UTC)

17:29

Platform

Not applicable

File name

Package_3_for_kb2879488~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

2,040

Date (UTC)

13-Aug-2013

Time (UTC)

17:29

Platform

Not applicable

File name

Package_for_kb2879488_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum

File version

Not applicable

File size

2,615

Date (UTC)

13-Aug-2013

Time (UTC)

17:29

Platform

Not applicable

File name

X86_7a4d38b5548549cbf1d94cf6157ec10d_31bf3856ad364e35_10.0.9200.20769_none_6fe009ea13e45682.manifest

File version

Not applicable

File size

706

Date (UTC)

13-Aug-2013

Time (UTC)

17:29

Platform

Not applicable

File name

X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.0.9200.20769_none_3f7b3757c1e8be56.manifest

File version

Not applicable

File size

1,019,913

Date (UTC)

13-Aug-2013

Time (UTC)

00:22

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012

File name

Amd64_d8513dd94852f978c295eec8351f1e12_31bf3856ad364e35_10.0.9200.20769_none_689f6771bd1b476c.manifest

File version

Not applicable

File size

710

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Amd64_f5f5f7cc7189fa99440f47d9c7eb3c62_31bf3856ad364e35_10.0.9200.20769_none_e039fa100762cc6b.manifest

File version

Not applicable

File size

1,061

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.0.9200.20769_none_9b99d2db7a462f8c.manifest

File version

Not applicable

File size

1,019,917

Date (UTC)

13-Aug-2013

Time (UTC)

00:49

Platform

Not applicable

File name

Package_1_for_kb2879488~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

1,812

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Package_2_for_kb2879488~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,054

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Package_3_for_kb2879488~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,277

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Package_for_kb2879488_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum

File version

Not applicable

File size

2,633

Date (UTC)

13-Aug-2013

Time (UTC)

17:25

Platform

Not applicable

File name

Wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_10.0.9200.20769_none_a5ee7d2daea6f187.manifest

File version

Not applicable

File size

1,018,958

Date (UTC)

13-Aug-2013

Time (UTC)

00:22

Platform

Not applicable

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