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Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.

Symptoms

Consider the following scenario:

  • Windows Internet Explorer 9 is set as the default browser on a computer.

  • You use a shortcut or the Run box to open a download link for a file.

  • The Download Manager window appears, and the file is downloaded. Then, Windows tries to open the file by using the associated application.

In this scenario, the Download Manager window does not close automatically.
 

Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update.

For technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:

http://www.microsoft.com/technet/security/current.aspxNote This update was first included in security update 2898785.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2898785 MS13-097: Cumulative security update for Internet Explorer: December 10, 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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