Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

Assume that you try to rename a folder whose name contains non-English characters in Microsoft Outlook online mode or Outlook Web App. Then, you change a character or the full folder name from lowercase to uppercase characters (or vice versa). In this situation, the renaming fails.

Resolution

To resolve this issue, install the following update rollup:

2936871 Update Rollup 6 for Exchange Server 2010 Service Pack 3

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about character sets, go to the following Microsoft website:

General information about character sets

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×