"Error: 0x8004005" or "Error: 0x800C0005" error messages when you scan for updates
This article provides a solution to error messages when you scan for updates.
Applies to: Windows 10 - all editions
Original KB number: 843499
Symptoms
When you visit the Windows Update Web site and then select Scan for updates, the result of the scan is zero percent. Additionally, you may receive one of the following error messages:
Error: 0x800C0005
Error: 0x8004005
Cause
This behavior may occur if certain dynamic-link library files (.dll files) aren't registered correctly or if there's a firewall between the computer and the Internet that doesn't allow HTTPS (SSL) connections.
Resolution
To resolve this behavior, use the regsvr32
command to register several .dll files:
Select Start, select Run, type cmd in the Open box, and then select OK.
At the command prompt, type the following commands. Press ENTER after each line:
regsvr32 Softpub.dll regsvr32 Wintrust.dll regsvr32 Initpki.dll
Select OK.
Restart your computer.
Data collection
If you need assistance from Microsoft support, we recommend you collect the information by following the steps mentioned in Gather information by using TSS for deployment-related issues.
الملاحظات
https://aka.ms/ContentUserFeedback.
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