Error message when you install Zoo Tycoon 2 or Age of Empires III: "You must accept the EULA in order to play"

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Article ID: 914313 - View products that this article applies to.
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Symptoms

When you install Microsoft Zoo Tycoon 2 or Microsoft Age of Empires III, you may receive the following error message immediately after the installation is complete:
You must accept the EULA in order to play Zoo Tycoon.

Cause

This issue may occur in either of the following scenarios:
  • You have Microsoft Zoo Tycoon 2 installed, and then you install Zoo Tycoon 2: Endangered Species in a language that differs from your original Zoo Tycoon 2 installation. For example, you install the English version of Zoo Tycoon 2, and then you try to install the German version of Zoo Tycoon 2: Endangered Species.
  • The Zoo Tycoon 2 or Age of Empires III End User License Agreement (EULA) is not located in the appropriate folder for the game.

Resolution

To resolve this issue, follow steps for your product.

Zoo Tycoon 2: Endangered Species

To resolve this issue, you will need to purchase and install the same language version of Zoo Tycoon 2: Ultimate Collection as Zoo Tycoon 2 is now only included in the Utlimate Collection. To purchase the English version of Zoo Tycoon 2: Ultimate Collection, visit the following Microsoft Web site:

http://marketplace.xbox.com/en-US/Product/Zoo-Tycoon-2/66acd000-77fe-1000-9115-d8044d530fa0

Zoo Tycoon 2: Ultimate Collection

  1. Hold down the SHIFT key while you insert disk 1.
  2. If you are using a Windows Vista-based computer, click Start
    Collapse this imageExpand this image
    the Start button
    , and then click Computer.

    If you are using a Windows XP-based computer, click Start, and then right-click My Computer.
  3. Right-click the CD or DVD icon for the Zoo Tycoon 2 disc, and then click Open.
  4. Double-click the Files folder.
  5. Right-click the Eula.rtf file, and then click Copy.
  6. Locate the Zoo Tycoon 2 folder. This default location for this folder is the following:
    <your hard disk drive>:\Program Files\Microsoft Games\Zoo Tycoon 2
  7. Right-click an empty area in the folder, and then click Paste.
  8. Start Zoo Tycoon 2: Ultimate Collection

Age of Empires III

  1. Hold down the SHIFT key while you insert disk 1.
  2. If you are using a Windows Vista-based computer, click Start
    Collapse this imageExpand this image
    the Start button
    , and then click Computer.

    If you are using a Windows XP-based computer, click Start, and then right-click My Computer.
  3. Right-click the CD or DVD icon for the Age of Empires III disc, and then click Open.
  4. Double-click the Age of Empires III folder.
  5. Right-click the Eula file, and then click Copy.
  6. Locate the Age of Empires III folder. This default location for this folder is the following:
    <your hard disk drive>:\Program Files\Microsoft Games\Age of Empires III
  7. Right-click an empty area in the folder, and then click Paste.
  8. Start Age of Empires III.

Properties

Article ID: 914313 - Last Review: September 20, 2012 - Revision: 6.0
Applies to
  • Microsoft Zoo Tycoon 2
  • Microsoft Zoo Tycoon 2: Endangered Species
  • Microsoft Zoo Tycoon 2: Ultimate Collection
  • Microsoft Age of Empires III
Keywords: 
dftsdahomeportal kberrmsg kbinstallation kbtshoot KB914313

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