Symptoms
Consider the following scenario. On a Windows Server 2008-based computer or on a Windows Vista-based computer, you use an application that has the backup permission enabled. The application also uses the BackupRead API function to read stream data from an encrypted file. In this scenario, the application cannot read the stream data from the encrypted file. Additionally, the GetLastError API function returns the ERROR_ACCESS_DENIED error value.
Cause
This problem occurs because the FSCTL_TXFS_READ_BACKUP_INFORMATION control code requires explicit read access to the encrypted file. However, the backup permission does not grant it. Therefore, the FSCTL_TXFS_READ_BACKUP_INFORMATION control code returns the STATUS_ACCESS_DENIED error value, and the BackupRead API function fails.
Resolution
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Server 2008 and Windows Vista, x86-based versions
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Package_1_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,440 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_2_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,607 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_3_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,445 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_4_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,447 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_5_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,447 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_6_for_kb952696~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
2,442 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,426 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,367 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,713 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,422 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,423 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,425 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,431 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,422 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,430 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,420 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum |
Not applicable |
1,424 |
05-Jun-2008 |
20:21 |
Not applicable |
|
X86_17c2d3db1cc8ba0ee91431ba9bf343dc_31bf3856ad364e35_6.0.6001.22196_none_0eaf81598729700b.manifest |
Not applicable |
696 |
05-Jun-2008 |
20:21 |
Not applicable |
|
X86_570fadf36c8d6fb4ffc780cbf788a450_31bf3856ad364e35_6.0.6001.22196_none_b42a9a06b56ef1b9.manifest |
Not applicable |
692 |
05-Jun-2008 |
20:21 |
Not applicable |
|
X86_7d7f9da3146e96f8b8f90c3733edfc2d_31bf3856ad364e35_6.0.6000.20851_none_aeabb6fd7086bdeb.manifest |
Not applicable |
692 |
05-Jun-2008 |
20:21 |
Not applicable |
|
X86_eabccba455e7021e6214c7a31a699cef_31bf3856ad364e35_6.0.6000.20851_none_c8962a87d1c390cf.manifest |
Not applicable |
696 |
05-Jun-2008 |
20:21 |
Not applicable |
|
X86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_922c35fa726a39ba.manifest |
Not applicable |
4,517 |
05-Jun-2008 |
05:10 |
Not applicable |
|
X86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_93ec347c6facbbfb.manifest |
Not applicable |
4,517 |
05-Jun-2008 |
05:40 |
Not applicable |
|
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6000.20851_none_a4df7a76390a4a9f.manifest |
Not applicable |
14,737 |
05-Jun-2008 |
05:11 |
Not applicable |
|
X86_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_a69f78f8364ccce0.manifest |
Not applicable |
16,265 |
05-Jun-2008 |
05:41 |
Not applicable |
|
Kernel32.dll |
6.0.6000.20851 |
875,008 |
05-Jun-2008 |
04:44 |
x86 |
|
Kernel32.dll |
6.0.6001.22196 |
888,832 |
05-Jun-2008 |
04:46 |
x86 |
|
Ntfs.sys |
6.0.6000.20851 |
1,061,944 |
05-Jun-2008 |
04:49 |
x86 |
|
Ntfs.sys |
6.0.6001.22196 |
1,082,424 |
05-Jun-2008 |
05:00 |
x86 |
Windows Server 2008 and Windows Vista, x64-based versions
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Amd64_37c52ba6fe54b4f0134a2f8263f2ef8e_31bf3856ad364e35_6.0.6001.22196_none_eab991f1ab917f1f.manifest |
Not applicable |
1,042 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_9b4f2924d0db04249121a1f5cbcab163_31bf3856ad364e35_6.0.6001.22196_none_317b966e29b7bd67.manifest |
Not applicable |
700 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_c64a402c64d89e0830dd026c7db47a11_31bf3856ad364e35_6.0.6000.20851_none_4b89539961d93159.manifest |
Not applicable |
1,042 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_e20469cb574e05e41193c8a2027350b1_31bf3856ad364e35_6.0.6000.20851_none_909abd11f5624967.manifest |
Not applicable |
700 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_f19f82e23107c9718207c94379c4760a_31bf3856ad364e35_6.0.6000.20851_none_def1b9f8400aa5e0.manifest |
Not applicable |
696 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_ff14a6dafdcf11798e00b60c778021ed_31bf3856ad364e35_6.0.6001.22196_none_21913f625a0d71c6.manifest |
Not applicable |
696 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_ee4ad17e2ac7aaf0.manifest |
Not applicable |
4,523 |
05-Jun-2008 |
05:55 |
Not applicable |
|
Amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_f00ad000280a2d31.manifest |
Not applicable |
4,523 |
05-Jun-2008 |
08:44 |
Not applicable |
|
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6000.20851_none_00fe15f9f167bbd5.manifest |
Not applicable |
14,997 |
05-Jun-2008 |
05:56 |
Not applicable |
|
Amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_02be147beeaa3e16.manifest |
Not applicable |
16,525 |
05-Jun-2008 |
08:45 |
Not applicable |
|
Package_1_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,454 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_2_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,839 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_3_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,675 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_4_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,677 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_5_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,677 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_6_for_kb952696~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
2,456 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,434 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,375 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_client~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,723 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,430 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,431 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,433 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,439 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,430 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,438 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,428 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum |
Not applicable |
1,432 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6000.20851_none_f89f7bd05f286ceb.manifest |
Not applicable |
5,321 |
05-Jun-2008 |
05:01 |
Not applicable |
|
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_fa5f7a525c6aef2c.manifest |
Not applicable |
5,321 |
05-Jun-2008 |
05:28 |
Not applicable |
|
Kernel32.dll |
6.0.6000.20851 |
1,232,896 |
05-Jun-2008 |
04:58 |
x64 |
|
Kernel32.dll |
6.0.6001.22196 |
1,213,952 |
05-Jun-2008 |
05:15 |
x64 |
|
Ntfs.sys |
6.0.6000.20851 |
1,486,904 |
05-Jun-2008 |
05:38 |
x64 |
|
Ntfs.sys |
6.0.6001.22196 |
1,540,152 |
05-Jun-2008 |
06:26 |
x64 |
|
Kernel32.dll |
6.0.6000.20851 |
840,704 |
05-Jun-2008 |
04:48 |
x86 |
|
Kernel32.dll |
6.0.6001.22196 |
855,552 |
05-Jun-2008 |
04:49 |
x86 |
Windows Server 2008 and Windows Vista, IA64-based versions
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Ia64_26f3a3280d7565782f4482cf3ce8fb0f_31bf3856ad364e35_6.0.6001.22196_none_18918f78b841c5c1.manifest |
Not applicable |
1,040 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Ia64_3899c556c83270bd07568c1de5abcad3_31bf3856ad364e35_6.0.6001.22196_none_62fa2a756778fdfb.manifest |
Not applicable |
698 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Ia64_50d111780af8acf161b0de523f54cf9a_31bf3856ad364e35_6.0.6001.22196_none_63b63f198a8e776d.manifest |
Not applicable |
694 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Ia64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_93edd8726faac4f7.manifest |
Not applicable |
4,520 |
05-Jun-2008 |
06:00 |
Not applicable |
|
Ia64_microsoft-windows-ntfs_31bf3856ad364e35_6.0.6001.22196_none_a6a11cee364ad5dc.manifest |
Not applicable |
16,517 |
05-Jun-2008 |
06:01 |
Not applicable |
|
Package_1_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
2,447 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_2_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
2,668 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_3_for_kb952696~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
2,668 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,425 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,427 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,429 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_server~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,435 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,426 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Package_for_kb952696_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum |
Not applicable |
1,434 |
05-Jun-2008 |
20:21 |
Not applicable |
|
Wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6001.22196_none_fa5f7a525c6aef2c.manifest |
Not applicable |
5,321 |
05-Jun-2008 |
05:28 |
Not applicable |
|
Kernel32.dll |
6.0.6001.22196 |
2,179,072 |
05-Jun-2008 |
04:52 |
IA-64 |
|
Ntfs.sys |
6.0.6001.22196 |
3,281,976 |
05-Jun-2008 |
05:04 |
IA-64 |
|
Kernel32.dll |
6.0.6001.22196 |
855,552 |
05-Jun-2008 |
04:49 |
x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
