- When you try to print a test page, you may receive the following error message:Test page failed to print. Would you like to view the printer troubleshooter for assistance?
- When you try to print a document that is not a test page, the print operation fails, or partial pages are printed.
- Citizen Printiva 600C
- Citizen Printiva 700
- Citizen Printiva 1700
- Alps MD-1000 (MS)
- Alps MD-1300 (MS)
- Alps MD-1500 (MS)
- Alps MD-2010 (MS)
- Alps MD-2300 (MS)
- Alps MD-4000 (MS)
- Alps MD-5000 (MS)
- Alps MD-5000P (MS)
Hotfix informationA supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
PrerequisitesYou must install Windows XP Service Pack 3 (SP3) before you apply this hotfix. To install Windows XP SP3, visit the following Windows Update Web site:
Replacement informationThis hotfix does not replace a previously released hotfix.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
|File name||File version||File size||Date||Time||Platform|
문서 ID: 951822 - 마지막 검토: 2008. 8. 4. - 수정: 1