Summary

This article describes the Microsoft Word 2010 issues that are fixed in the hotfix package that is dated August 30, 2011.

INTRODUCTION

Issues that this hotfix package fixes

  • Consider the following scenario:

    • You use the English keyboard layout to type Latin characters in Word 2010.

    • You switch to the Hebrew keyboard layout and then you type some Hebrew characters.

    • You delete the last Hebrew character that you typed.


    In this scenario, Word 2010 stops responding.
    This issue occurs when the following conditions are true:

    • The Hebrew version of Office 2010 or the Hebrew Multilingual User Interface (MUI) for Office 2010 is installed on the computer.

    • Hebrew is enabled as an editing language in Office 2010 and the Proofing feature for Hebrew is installed.

    • The Hebrew keyboard layout is installed.


  • You send an email message that contains "<text>@<text>。" strings. However, the strings are converted into mailto links when the email message is received in Microsoft Outlook 2010.
    Note This issue occurs only when the "。" character is the last character in the string. The "。" character is an 'IDEOGRAPHIC FULL STOP' (U+3002) that is usually used in Japanese text and Chinese text.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.
The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
x86

Download information

File name

File version

File size

Date

Time

Word2010-kb2584050-fullfile-x86-glb.exe

14.0.6109.5000

42,834,400

16-Aug-11

11:26


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Word-x-none.msp

Not Applicable

71,374,336

16-Aug-11

1:49


Word-x-none.msp information

File name

File version

File size

Date

Time

Winword.exe

14.0.6109.5000

1,422,680

15-Aug-11

20:45

Wordcnv.dll

14.0.6108.5000

5,466,456

21-Jul-11

15:12

Wordicon.exe

14.0.6009.1000

1,858,400

27-Jun-11

6:46

Wwlib.dll

14.0.6109.5000

19,390,808

15-Aug-11

20:45


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:


x64

Download information

File name

File version

File size

Date

Time

Word2010-kb2584050-fullfile-x64-glb.exe

14.0.6109.5000

41,608,744

16-Aug-11

12:04


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Word-x-none.msp

Not Applicable

66,321,408

16-Aug-11

2:18


Word-x-none.msp information

File name

File version

File size

Date

Time

Winword.exe

14.0.6109.5000

1,423,704

15-Aug-11

21:05

Wordcnv.dll

14.0.6108.5000

6,818,648

21-Jul-11

16:13

Wordicon.exe

14.0.6009.1000

1,858,400

27-Jun-11

6:45

Wwlib.dll

14.0.6109.5000

25,132,888

15-Aug-11

21:05


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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