Keep your Windows and Office software running smoothly with one-on-one support when you need it. Our friendly and knowledgeable support experts know Microsoft software better than anyone, and we have different options available based on your Windows and Office software support needs.
Assure and Premium support aren’t available for business or commercial use. For more information about business support, see Support for business.
For information about Surface and Xbox hardware protection plans, see Microsoft Complete.
|Best for||Number of devices||Support channels||In-Store personal training||More Information||How to buy|
|Assure software support||One year of Office & Windows software support as needed*||Up to 5 personal devices||Microsoft Stores**, phone, & chat||Included**||Assure FAQ||Buy now|
|Windows Premium Technical Support||One-time Windows software support*||Up to 5 personal devices||Phone & chat||Not included||Premium FAQ||Contact us to purchase|
|Office Premium Technical Support||One-time Office software support*||Up to 5 personal devices||Phone & chat||Not included||Premium FAQ||Contact us to purchase|
*Restrictions may apply. See full terms here.
**Microsoft Stores and in-store personal training are only available in the United States, Canada, Puerto Rico and Australia.
Assure Software Support - Frequently Asked Questions
Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and one-on-one in-person training, as often as you need it. You can get support at a Microsoft Store, or call Microsoft, or contact us online.