Error 0x8004010F when you try to send or receive email in Outlook 2010 or Outlook 2013


This issue is caused by the corrupted Outlook profile. You can try to create a new profile to resolve the issue.


When you try to send or to receive email in Outlook 2010, you may receive one of these error messages:

0x8004010F: Outlook data file cannot be accessed.


0x8004010F: The operation failed. An object could not be found.


To resolve error 0x8004010F , identify the current location of your default Outlook data file, and then create a new Outlook profile. To do this follow these steps:

Step 1- Locate the default Outlook data file

  1. Click StartStart , and then click Control Panel.
  2. In Control Panel, click Mail.
  3. In the Mail Setup - Outlook dialog box, click Show Profiles.

    A screenshot for this step.

  4. Select your current Outlook profile, and then click Properties.

    A screenshot for this step.

  5. In the Mail Setup - Outlook dialog box, click Data Files.

    A screenshot for this step.

  6. Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile (a check mark will denote the default data file).

    A screenshot for this step.

  7. Click Close.
Step 2 - Create a new Outlook profile
Step 3 - Configure your new Outlook profile as the default profile

More Information

NOTE: If you have several non default .pst files and need to include them in your Outlook profile, follow these steps:
  1. Start Outlook.
  2. On the File tab, click Open.
  3. Select Open Outlook Data File.
  4. Browse to the folder location that contains your other .pst file, select it, and then click OK.
The newly added .pst file will appear in the Navigation pane.

Straipsnio ID: 2659085 – Paskutinė peržiūra: 2015-12-08 – Peržiūra: 1