This problem occurs when the splash screen shows that the program is configuring "components com.microsoft.ole_automation."
To change language settings, follow these steps:
- Click Apple, click Preferences.
- Open Language & Text.
- On the Language tab, click English and drag it to the top.
- Restart your computer.
- After restart open, for example, Word to see if the problem has been resolved.
If the issue continues to occur create a new user account. Sometimes, specific user information is corrupted. This problem can prevent a program from installing, from starting, or from running correctly. To determine whether this is the case, you can log on as a new user or create a new user account, and then test the program. For more information about how to create a new user account, click the following article number to view the article in the Microsoft Knowledge Base:
2439218Testing your user account to troubleshoot Office for Mac applications
Raksta ID: 2514146. Pēdējo reizi pārskatīts: 2011. gada 29. aug.. Pārskatījums: 1