Event-logging issues in Windows Media Services 2008 R2

Symptoms

Assume that you are streaming content from a Windows Media Services 2008 R2 server. In this situation, you experience the following issues:
  • Any Windows Media Services event is logged as a generic Windows Media Services event.
  • The corresponding publishing point is not logged as a part of the event when a stream error occurs on a multicast broadcast publishing point.

Resolution

After you install the hotfix, a context-sensitive event ID is logged in an event log. Additionally, the name of the publishing point is logged when a multicast broadcast publishing point fails.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Media Services 2008 R2 installed on a Windows Server 2008 R2-based computer. Additionally, you must have the Streaming Media Services role enabled.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes 
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Asfarchiver.dll9.6.7600.21024323,07209-Aug-201105:31x64
Cacheplugin.dll9.6.7600.21024150,52809-Aug-201105:31x64
Wmsactscrpt.dll9.6.7600.2102460,41609-Aug-201105:31x64
Wmibridge.dll9.6.7600.2102451,20009-Aug-201105:31x64
Nsneterr.dll9.6.7600.210242,04809-Aug-201103:58x64
Wmserver.exe9.6.7600.2102429,18409-Aug-201105:24x64
Wmslf.dll9.6.7600.210249,72809-Aug-201105:31x64
Wmssnmp.dll9.6.7600.2102414,33609-Aug-201105:31x64
Wmsserver.dll9.6.7600.210244,030,97609-Aug-201105:31x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about Windows Media Services 2008, visit the following Microsoft website:For more information about publishing points, visit the following Microsoft website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
File nameAmd64_0d3e893f7277ebd390f4312d67248ac5_31bf3856ad364e35_7.1.7600.21024_none_84660dcef568c305.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_22301e8559682eaa59a3ca47ae5deb8d_31bf3856ad364e35_7.1.7600.21024_none_887239ef5be8de05.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_28d58c148a11504249af6cc6fb118bb4_31bf3856ad364e35_7.1.7600.21024_none_4e8691e0887d5680.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_3c1468c50cd82d1b0a8b02f687b4011f_31bf3856ad364e35_7.1.7600.21024_none_594daf3164f4d074.manifest
File versionNot applicable
File size722
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_4605480a61696b970bcd0f170f8b50ae_31bf3856ad364e35_7.1.7600.21024_none_dfc1a77706dbf68d.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_5029a559ba01ba5d3b83b9d91556b2db_31bf3856ad364e35_7.1.7600.21024_none_bda696e2c64df30a.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_5b798f0e7abef6af5b2b03ff5dd77561_31bf3856ad364e35_7.1.7600.21024_none_ccabfee5534ddd34.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_5d5d3525874816f256d85606d08f1319_31bf3856ad364e35_7.1.7600.21024_none_b08a6680045cd60a.manifest
File versionNot applicable
File size722
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_645c47b094a95cfcdbe49ea6d63cc5e3_31bf3856ad364e35_7.1.7600.21024_none_6ea8a882bdb17322.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_662d42c1c08edca2908aae4ff081ccbd_31bf3856ad364e35_7.1.7600.21024_none_8e147d5d34537ff8.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_8204f37776636f3ee189e059756344fe_31bf3856ad364e35_7.1.7600.21024_none_049c6d34cbc0d756.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_846b3262fe7b32ba477b024b641cb229_31bf3856ad364e35_7.1.7600.21024_none_2e1708f3ee0a83cb.manifest
File versionNot applicable
File size720
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_8eead12551e617b4ef3c52f44ed58312_31bf3856ad364e35_7.1.7600.21024_none_6f8a66212f9ced19.manifest
File versionNot applicable
File size725
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_992d0d15319cd1d1d60050596d128c64_31bf3856ad364e35_7.1.7600.21024_none_416ab9c15e92c79a.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_baa1ababc342ab99ba0c8a3a18a251c3_31bf3856ad364e35_7.1.7600.21024_none_0e5229816761043a.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_caf64aebc981847c2026263daf3967fc_31bf3856ad364e35_7.1.7600.21024_none_1b4e638a09eeb786.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_cbf45add73f6d78bcbebfd31e6dc8307_31bf3856ad364e35_7.1.7600.21024_none_31b63c1ff0377bdd.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_d5b86dbf15dad771092f9c3334217bd8_31bf3856ad364e35_7.1.7600.21024_none_98320e1e719c0656.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_da3ed46bd691da05f1a8de45bbc6763b_31bf3856ad364e35_7.1.7600.21024_none_892c1aaf196b2133.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_df972a2b2c277a1b80496eb56a955de9_31bf3856ad364e35_7.1.7600.21024_none_730aac9a87591bc8.manifest
File versionNot applicable
File size719
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_e8f83b2bcc27f263efa86b474081ca93_31bf3856ad364e35_7.1.7600.21024_none_943682182e5b7e03.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_f166b7f84a98e9a169d983c95538e48c_31bf3856ad364e35_7.1.7600.21024_none_431f302114fb63ad.manifest
File versionNot applicable
File size722
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_f348f0e6afa6c03570335da83efcc03b_31bf3856ad364e35_7.1.7600.21024_none_fe7a84e38aa2156c.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_fcab7c98a9b011baa5446d1206f20976_31bf3856ad364e35_7.1.7600.21024_none_73450eb8669586da.manifest
File versionNot applicable
File size739
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
File nameAmd64_microsoft-windows-m..-server-asfarchiver_31bf3856ad364e35_7.1.7600.21024_none_670db3d112c9e0a6.manifest
File versionNot applicable
File size11,284
Date (UTC)09-Aug-2011
Time (UTC)06:06
PlatformNot applicable
File nameAmd64_microsoft-windows-m..-server-cacheplugin_31bf3856ad364e35_7.1.7600.21024_none_4512e9dff5cae971.manifest
File versionNot applicable
File size10,281
Date (UTC)09-Aug-2011
Time (UTC)06:00
PlatformNot applicable
File nameAmd64_microsoft-windows-m..-server-wmsactscrpt_31bf3856ad364e35_7.1.7600.21024_none_ed0156d803309e3d.manifest
File versionNot applicable
File size9,982
Date (UTC)09-Aug-2011
Time (UTC)06:03
PlatformNot applicable
File nameAmd64_microsoft-windows-m..er-server-wmibridge_31bf3856ad364e35_7.1.7600.21024_none_f899c4b74919a876.manifest
File versionNot applicable
File size8,371
Date (UTC)09-Aug-2011
Time (UTC)06:02
PlatformNot applicable
File nameAmd64_microsoft-windows-m..rver-noregsvr32-bin_31bf3856ad364e35_7.1.7600.21024_none_7fe967641837d177.manifest
File versionNot applicable
File size19,771
Date (UTC)09-Aug-2011
Time (UTC)06:00
PlatformNot applicable
File nameAmd64_microsoft-windows-m..ver-server-mainimpl_31bf3856ad364e35_7.1.7600.21024_none_b7a172fa22b6fb2f.manifest
File versionNot applicable
File size4,008
Date (UTC)09-Aug-2011
Time (UTC)05:59
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size9,018
Date (UTC)09-Aug-2011
Time (UTC)12:41
PlatformNot applicable
Rekvizīti

Raksta ID: 2548133. Pēdējo reizi pārskatīts: 2011. gada 14. sept.. Pārskatījums: 1

Atsauksmes