Description of the Word 2010 hotfix package (Word-x-none.msp): February 28, 2012


This article describes the Microsoft Word 2010 issues that are fixed in the hotfix package that is dated February 28, 2012.  


Issues that this hotfix package fixes

  • Assume that you use the Remote Desktop Connection to open a Remote Desktop Protocol (RDP) connection that uses 8-bit color depth, and then you read an email message in the Outlook 2010 reading pane. In this situation, the colors in the email message body are inverted, and the content in the email message body is unreadable.
    BUG #: 31511 (OfficeQFE)
  • Word 2010 switches to read-only mode when you save a document.
    BUG #: 30740 (OfficeQFE)
  • Consider the following scenario:
    • You have a Word document that contains three paragraphs, and there is spacing between each paragraph.
    • You delete the first paragraph together with the spacing at the bottom of the paragraph.
    • You delete the bottom part of the second paragraph.
    In this scenario, the first line of text in the third paragraph is duplicated.
    BUG #: 31751 (OfficeQFE)
  • The data-bound content control displays incorrect results in a document when the Track Changes feature is turned on in Word 2010.
    BUG #: 31848 (OfficeQFE)
  • After you expand a subdocument that contains an image in a master document, you cannot save the master document.
    BUG #: 31811 (OfficeQFE)
  • When you set a numbering format for a list item in a numbering list, the numbering formats and the content for list items that come before the list item that you formatted are not displayed.

    Note This issue occurs when you use the style separator in the document.
    BUG #: 31893 (OfficeQFE)
  • Assume that you delete a line of text from a text box in a document that contains several text boxes in Word 2010. You save and close the document, and then you reopen the document. In this situation, the text boxes in the document do not display any text.
    BUG #: 31815 (OfficeQFE)
  • When you print a Word 2010 document that contains text boxes by using a high dots per inch (dpi) setting on a printer, the text boxes are not printed correctly.
    BUG #: 32335 (OfficeQFE)
  • Consider the following scenario:
    • You have a Word 2010 document that contains a shape at the bottom of a page.
    • You scale the document to print on a paper size that is larger than the document itself.
    • You print the document.
    In this scenario, the shape is not displayed in the printout.
    BUG #: 32449 (OfficeQFE)
  • Certain controls in an HTML file are not displayed correctly in Word 2010. 
    BUG #: 32179 (OfficeQFE)


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix package, you must have Microsoft Office 2010 or Office 2010 Service Pack 1 (SP1) installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2460049 Description of Office 2010 SP1

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Kb2428677-x-none.mspNot Applicable8,680,9609-Feb-129:36
Word-x-none.mspNot Applicable71,383,5529-Feb-129:36

Word-x-none.msp information
File nameFile versionFile sizeDateTime


Download information
File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTime
Kb2428677-x-none.mspNot Applicable10,637,3129-Feb-129:29
Word-x-none.mspNot Applicable66,319,8729-Feb-129:29

File nameFile versionFile sizeDateTime


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Raksta ID: 2598021. Pēdējo reizi pārskatīts: 2012. gada 7. marts. Pārskatījums: 1