Visual Studio Subscriptions: Administrator Migration - Details

A brief video has been published to channel 9 to help explain onboarding, and Administrator Management

Please Note: The Visual Studio subscriptions team is working to keep information flowing through the "Subscriptions-Administration" page. A full version of the FAQ can also be downloaded here. We are working on new content, and those artifacts will be available soon.

How do I know when my organization will be migrated?

"Primary" and "Notices" Contacts will receive an email from Microsoft inviting them to complete the "Onboarding" process 1-2 weeks before your organization is migrated. Subscription Manager will also receive an email letting them know that we've contacted the "Primary" and "Notices" Contacts and details on hw to help ensure successful onboarding.

Where can I locate my organization's Public Customer Number (PCN) or Authorization Number?

You will need to sign in to the Volume Licensing Service Center (VLSC) and navigate the following path:

Licenses > Relationship Summary > "select" your Licensing ID > Contact

For a quick overview, refer to the following video.

What if my Primary or Notices Contact is no longer with the company or not available to complete onboarding?

You will need to contact support, and provide the email that you use to manage subscriptions in the Volume Licensing Service Center (VLSC). Once verified, support will be able to assist you in the onboarding process.

Our Volume Licensing team members will be able to assist you by clicking here.

Alternatively, the "Contact Us" Menu available https://www.visualstudio.com/subscriptions/support/ is available

  • Click "Account, Subscription and Billing Support"
  • From the available "Category" choose "Manage subscriptions for my team"
  • From the available "Category" choose "Visual Studio Subscription (formerly MSDN) - For Your Company
  • Click "Assisted Support"
  • You will be directed to the Volume Licensing Service Center (VLSC) help page

Is onboarding different from migration?

Yes, there are two phases in this process. Setting up (on boarding) your organization in advance of migration, ensure that there is no interruption in your work, as an administrator. Once we migrate your organization's information, you will then be able to manage Visual Studio Subscriptions in the new portal. If the Primary or Notices Contacts don't onboard before being migrated, the Subscription Managers will be blocked and will not be able to manage subscriptions until the onboarding process is completed.

How will I, as a Subscription Manager, onboard to the new portal?

Your organization's Primary or Notices Contact will receive an email with a unique clickable link that will take them to a page that will allow them to sign in using with a "Work or School Account" (backed by Azure Active Directory (AAD)), or a personal Microsoft Account (MSA). Once signed in, they will need to enter your organization's Public Customer Number (PCN) or Authorization Number to verify the agreements. Once entered, they will be set up as a "Super Admin" with the capability to add other "Administrators".

For more information on onboarding and migration, refer to Visual Studio Subscriptions: Administrator Migration - Process.

Need Help?

Our Volume Licensing team members will be able to assist you by clicking here.

Alternatively, the "Contact Us" Menu available https://www.visualstudio.com/subscriptions/support/ is available

  • Click "Account, Subscription and Billing Support"
  • From the available "Category" choose "Manage subscriptions for my team"
  • From the available "Category" choose "Visual Studio Subscription (formerly MSDN) - For Your Company
  • Click "Assisted Support"

You will be directed to the Volume Licensing Service Center (VLSC) help page.

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Article ID: 4013930 - Last Review: 2017, ഫെബ്രു 23 - Revision: 4

Visual Studio

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