Here are some common solutions to problems you might be experiencing with Microsoft Edge.
If you can't open Microsoft Edge, or if it opens briefly and then closes:
- Restart your PC
Restart your PC to clear the memory, and then reopen Microsoft Edge. Select the Start button, then select Power > Restart.
- Install the latest updates
Run Windows Update to correct problems by replacing out-of-date files, updating drivers, and fixing vulnerabilities.
To check for updates now, select the Start button , then select Settings > Update & security > Windows Update, and then select Check for updates. If Windows Update says your PC is up to date, you have all the updates that are currently available.
- Clear browsing history
Your browser automatically saves temporary Internet files to help pages load faster. Clearing this cache can sometimes fix page display problems.
So, if you can open Microsoft Edge briefly, select Hub > History > Clear all history. Select Browsing history and Cached data and files, and then select Clear.
- Clear all browsing data
If you can open Microsoft Edge briefly, select Hub > History > Clear all history. Select all the boxes, and then select Clear.
- Recover Microsoft Edge (only for PC experts)
This solution is ONLY for people who are comfortable using Windows Powershell. We suggest you only use this as a last resort as it might lead to data loss.
If the problem continues, you can:
- Look for answers in the Microsoft Edge forum.
- Report issues with the browser or specific sites. Select Settings and more > Send feedback. Someone on the Microsoft Edge team is always looking at feedback, and the team tries their best to fix issues they hear about from you.
Article ID: 4023560 - Last Review: 2017, ജൂൺ 16 - Revision: 15