If your Surface was repaired or if you reset it to its factory settings, here’s how to restore your files and apps:
Get the latest update. Go to Start > Settings > Update & security > Windows Update , and select Check for updates.
- Restore your files. If you saved your Documents, Pictures, Music, and Videos folders to a USB drive, plug the drive into your Surface and drag the folders back to your Surface. If you backed up your files to an online storage service like OneDrive, follow the instructions for that service.
- Get your apps. Go to Start > Microsoft Store . Select your account picture and then My Library. Then choose the apps or games you want and install.