Your account is blocked from buying in Xbox stores. For more info, go to Xbox.com/PurchaseBlock. If you see this message when trying to buy something on your Xbox One, it's likely due to one of the following:
There's a temporary problem with the Xbox Live service. Check service alerts on the Xbox Live Status page, or see if an Xbox Live service alert appears at the top of this page. If there are any, wait a while and try again.
A privacy and online safety setting for your Microsoft account may be preventing you from making purchases. Sign in to Privacy & Online Safety and review your settings.
Your Xbox One console or Microsoft account is banned. For more info about account and console bans, see Xbox Live Policy and Enforcement Team.
Article ID: 4028755 - Last Review: 2017, ജൂലൈ 29 - Revision: 1